Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunity to expand skills while facilitating company growth.
Skills
Trend tracking
Routing inspections
Samples comparison
Quality assurance requirements
Testing protocols
Calibration standards
Calibration
Documentation skills
Production scheduling
Electronic measurement devices
Materials inspection
Vendor and Client Relations
Sampling
Problem-solving skills
Quality Assurance
Warehouse operations
Collaboration skills
Experience
08/2021 to Current
Quality Assurance TechnicianAdvanced Drainage Systems – Winter Garden, FL,
Completed routine inspections of components and products to fulfill quality assurance requirements.
Randomly selected products at various stages of production for evaluation.
Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
Compared samples to standards and specifications by performing detailed measurements and tests.
Evaluated grading of product quality against published specifications to maintain consistently high-quality standards.
Validated quality performance by establishing product specifications.
Assisted with correcting systemic problems in order to eliminate errors.
Produced thorough reports detailing findings and proposed recommendations.
Inspected and repaired products to meet project expectations.
Documented identified defects using Ross, Excel and Color Icontrol and helped developers complete further testing and resolve issues.
06/2020 to 08/2021
Specimen Processing TechnicianAscension Health – Lafayette, IN,
Protected patient information by adhering to strict confidentiality standards.
Received, logged and assessed quality of specimens received.
Tracked and maintained inventory of laboratory supplies.
Maintained neat, organized and confidential written records.
Identified opportunities for process and efficiency improvements.
Disposed of specimens after completed testing procedures.
Adhered to all safety and infection control precautions and regulations.
Identified and corrected data entry errors to prevent duplication across systems.
Reviewed and updated account information in company computer system.
Input new data to test customer and account system changes and upgrades.
Maintained strict confidentiality with adherence to HIPAA guidelines and regulations.
Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
02/2017 to 10/2019
Office ManagerCity Of Ann Arbor – Ann Arbor Twp, MI,
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Managed office inventory and placed new supply orders.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Monitored payments due from clients and promptly contacted clients with past due payments.
Coded and entered daily invoices with in-house accounting software.
Consulted with management to resolve equipment performance and output quality problems.
Prepared meeting agendas and recorded and transcribed minutes.
Administered payroll and maintained proper documentation of employee personnel.
Reviewed files and records to obtain information and respond to requests.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
Managed office budget to handle inventory, postage and vendor services.
Booked hotel rooms, car rentals and flights for company trips and conferences.
Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
04/2004 to 10/2018
Assistant Store ManagerLands' End – Grand Rapids, MI,
Assisted in continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Handled scheduling for store shifts to achieve adequate staffing.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Answered customer questions and addressed problems and complaints in person and via phone.
Created engaging merchandise presentations to motivate impulse purchases.
Education and Training
Expected in 12/2016
Certificate : Phlebotomy Continual Health Education And Training - Charlotte, NC, GPA:
Expected in 05/1992
High School Diploma: Doherty Memorial High School - Worcester, MA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
