, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunity to expand skills while facilitating company growth.
- Trend tracking
- Routing inspections
- Samples comparison
- Quality assurance requirements
- Testing protocols
- Calibration standards
- Calibration
- Documentation skills
- Production scheduling
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- Electronic measurement devices
- Materials inspection
- Vendor and Client Relations
- Sampling
- Problem-solving skills
- Quality Assurance
- Warehouse operations
- Collaboration skills
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08/2021 to Current Quality Assurance Technician Advanced Drainage Systems – Winter Garden, FL,
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Randomly selected products at various stages of production for evaluation.
- Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Evaluated grading of product quality against published specifications to maintain consistently high-quality standards.
- Validated quality performance by establishing product specifications.
- Assisted with correcting systemic problems in order to eliminate errors.
- Produced thorough reports detailing findings and proposed recommendations.
- Inspected and repaired products to meet project expectations.
- Documented identified defects using Ross, Excel and Color Icontrol and helped developers complete further testing and resolve issues.
06/2020 to 08/2021 Specimen Processing Technician Ascension Health – Lafayette, IN,
- Protected patient information by adhering to strict confidentiality standards.
- Received, logged and assessed quality of specimens received.
- Tracked and maintained inventory of laboratory supplies.
- Maintained neat, organized and confidential written records.
- Identified opportunities for process and efficiency improvements.
- Disposed of specimens after completed testing procedures.
- Adhered to all safety and infection control precautions and regulations.
- Identified and corrected data entry errors to prevent duplication across systems.
- Reviewed and updated account information in company computer system.
- Input new data to test customer and account system changes and upgrades.
- Maintained strict confidentiality with adherence to HIPAA guidelines and regulations.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
02/2017 to 10/2019 Office Manager City Of Ann Arbor – Ann Arbor Twp, MI,
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Consulted with management to resolve equipment performance and output quality problems.
- Prepared meeting agendas and recorded and transcribed minutes.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
- Managed office budget to handle inventory, postage and vendor services.
- Booked hotel rooms, car rentals and flights for company trips and conferences.
- Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
04/2004 to 10/2018 Assistant Store Manager Lands' End – Grand Rapids, MI,
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Handled scheduling for store shifts to achieve adequate staffing.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Created engaging merchandise presentations to motivate impulse purchases.
Expected in 12/2016 Certificate : Phlebotomy
Continual Health Education And Training - Charlotte, NC,
GPA:
Expected in 05/1992 High School Diploma:
Doherty Memorial High School - Worcester, MA
GPA:
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