Results-oriented Administrative Supervisor with 20 + years' experience in the mortgage industry. Meticulous and collaborative professional with unsurpassed skill at managing diverse needs in deadline-driven environments.Dedicated leader with 11year track record of managing company administrative and operational needs. Proactive and organized professional well-versed in documentation, compliance with result driven leadership skills.
Associate of the Month - MILA Inc. 2007 - In appreciation for all your hard work, dedication and accomplishments.
Emerald Award - Sterling Bank 2012 - Outstanding contribution to the bank.
Courses and Seminars:
• Communication with tact and skill for managers and supervisors. Rock Hurst University –
Continuing Education Center, Everett, WA 2005-2006
Additional Training *
12/13/2005 - Strengthening Your Skills in the Workplace
02/10/2006 - Communicating With Tact and Skill
03/12/2012 - Coaching Fundamentals
04/12/2012 - Leadership Training Program
03/15/2013 - Leadership Training Program
05/22/2013 - Dealing with Difficult Employees
11/18/2014 - Leadership Training Program
Closing, Coach, Coaching, Computer Experience, credit, customer service, direction, email, insurance, Leadership Training, loan documentation, meetings, mergers, Excel, money, office, Outlook, Share Point, Word, multi-line telephone, personnel, policies, quality, QA, Quality Assurance, Fast Learner, reporting, Research, Supervisor, phone, underwriter
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