(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Committed to thoroughly assessing operational practices and ensure proper procedures are being followed. Methodical Quality Assurance Manager that creates successful quality assurance strategies and processes. Accomplished at identifying deficiencies and initiating solutions to problems.

  • Staff training and development
  • Policy reinforcement
  • Scheduling
  • Process Improvements
  • Quality Management
  • Customer Service
  • Logistics Management
  • Quantitative Analysis
Arizona State University Tempe, AZ Expected in 2022 Bachelor of Arts : Social Work - GPA :

102 credit hours completed


Hazmat Airlift Inspector

Load Plan Certified

Work History
Mantech International Corporation - Quality Assurance Manager
Hinton, WV, 01/2020 - Current
  • Develop goals and objectives that integrate organization and quality objectives.
  • Experienced and skilled in applying broad knowledge of service operations to affect adequacy of complex systems, programs, and strategic planning efforts and in identifying criteria to measure and predict execution of organizational goals.
  • Establish, revise, and review policies, procedures, and mission objectives, for squadron, as necessary to eliminate work barriers to mission accomplishment.
  • Run LEAP reports to gather data for trend analysis for squadron and implement quality improvements in response to concerns with regulatory compliance.
  • Utilize comprehensive knowledge and ability to interpret Air Force Instructions, Technical Orders, product specifications, Air Force Occupational Safety and Health (AFOSH) environmental standards, and locally developed policy.
  • Assist flights in developing corrective action plan for inspection fails, ensuring squadron readiness.
  • Experience in identifying and developing ways to resolve problems, implementing corrective actions and providing realistic data for leadership to improve operational mission plans.
Indiana Air National Guard - Material Handler NCO
City, STATE, 10/2016 - 01/2020
  • Analyze Due-In and Due-out reports, delinquent document listing and clear outdated records quarterly, clearing outdated documents daily.
  • Managed mobility warehouse, accounting for $2 million valued assets; conducting quarterly inventory, ensuring available IPE assets for +1000 base personnel.
  • Plan and forecast inventory operations, accounting for shelf life assets and ensuring asset availability for deploying members based on reporting instructions.
  • Supervise, direct and assessed Airman on warehouse operations and conducted upgrade training for new Airman.
  • Verify MICAP listing and update maintenance activities of status of expedited assets.
  • Armorer for weapon storage, inventory and prepare weapons for issuing and return during deployment operations.
  • Process warehouse functions, pulls and put-away utilizing FIFO method.
  • Maintain RSP kits and prepare kits for deployment
  • Conduct warehouse validations assuring proper warehouse locations
  • Assure proper storage of supply and equipment items, accounting for damage, deterioration, and pilferage items
United States Air Force, USAF - Air Transportation Journeyman
City, STATE, 07/2008 - 07/2015
  • Adhered to established protocols and safety procedures for loading and transporting potentially hazardous cargo.
  • Assessed competing priorities to determine necessary supplies, vehicles and personnel to complete transport duties.
  • Fostered military transportation safety and efficacy, ensuring on time departure with zero safety violations
  • Spearhead the equipment custodian program for the 92nd LRS Small Air Terminal, Maintained listing of all electronic equipment that was assigned to our shop and conducted quarterly inventory checks of all equipment.
  • Instructed weekly course on cargo build up and increment monitor duties and responsibilities, insuring deployment readiness of all base personnel.
  • Coordinated the Pallets and Nets program that included the tracking and distribution of all pallets and nets on Fairchild Air Force Base; conducting quarterly inventory checks to assure mission readiness using military tracking system (GART).
  • Load plan certified for commercial/military air frame and tracker trailers; this involves knowledge of restrictions regarding aircraft and commercial vehicles; (height, weight, hazards and center of balance)
  • Conducted dispatch operations, directing +12 personnel for loading and unloading of cargo and passengers on multiple airframes simultaneously.
  • Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
  • Vehicle Control officer for Small Air Terminal at Fairchild AFB. Vehicles included 10k, 10k AT, Truck, Bus and 25k NGSL,; valued $1.2 million.

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Resume Overview

School Attended

  • Arizona State University

Job Titles Held:

  • Quality Assurance Manager
  • Material Handler NCO
  • Air Transportation Journeyman


  • Bachelor of Arts

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