Quality Assurance Manager resume example with 16+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Outgoing Quality Assurance Manager with 8 years of managerial experience in Aerospace. Committed to high standards of product inspections and customer service with extensive knowledge of EVO & Microsoft office use. Adept at collaborative with various departments for comprehensive quality control. Methodical with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation, and documentation. Well-rounded with a leading-edge approach to identifying innovative ways to provide quality, scheduling, materials management, purchasing, inventory control, and logistics support to the manufacturing industry
Skills
Process Improvement
6S/LEAN/KAIZEN Principles
Compliance/Regulations
Identify/Analyze/Resolve Problems
Supplier Quality
Staff training and development
Policy reinforcement
Knowledge Of Quality Systems
Audit Coordination
Quality Management
Process Control
Employee Supervision
Operational Budget Forecasting
Presentations
Leadership Experience
Performance Review
Quality Assurance
Education
Ivy Tech Community College Of IndianaBloomington, IN , Expected in ā ā:General Studies - GPA:
Dean's List 2004 & 2005
Liberty Eylau High SchoolTexarkana, TX, Expected in 05/1998 ā āHigh School Diploma: - GPA:
Graduated summa cum laude
Graduated Top 3 of Class
Member of National Honor Society
Certifications
Certified Six Sigma Green Belt, Aveta Business Institute - 2020
ISO 9001:2015 Internal Auditor Training, Purdue University - 2019
NADCAP Audit Criteria AC7108/1 Rev C, Purdue University - 2019
VSM w/ Implementation and VSM with eVSM - 2016Advanced Microsoft Excel Techniques Training - 2015
Best Practices for Managing Inventories and Cycle Counts Training- 2015
Lean Operational Excellence Training - 2013
Blueprint Reading Fundamentals Training- 2013
Accomplishments
Implemented NADCAP AC7108/1 throughout the facility.
Initiated and implemented CMMC Compliance.
Created and administered FOD Program compliant to NAS412.
Work History
Peraton - Quality Assurance Manager Greenbelt, MD, 07/2011 - Current
Specified quality requirements of raw materials with suppliers.
Recorded, analyzed and distributed statistical information.
Reported production malfunctions to managers and production supervisors.
Inspected products and worker progress throughout production.
Collected production samples regularly and performed detailed quality inspections.
Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
Demonstrated talent in directing all aspects of process improvement, quality control, regulations and compliance.
Supervised 4 support departments: customer service, purchasing, warehousing, quality
High-impact team player with proven ability to slash variances and error rates through strong management practices and strict adherence to policies and procedures.
Valuable expertise in AS9000, ISO9001 and NADCAP internal and external auditing in facility as well as all critical suppliers.
Proven track record of reducing cost of quality: Scrap reduction of 7%, NCR reduction from 1.41% to 0.03%, while managing all aspects of quality.
Demonstrated talent for analyzing problems, developing procedures, and implementing efficient, cost effective and innovative long-term viable solutions while assuring compliance with contractual obligations
Developed and implemented KPI's for internal management and customer review.
Implemented and obtained NADCAP certification within 7 months and initiated cybersecurity CMMC certification with NIST 800-171 Compliance
Devereux - Program Director Poughkeepsie, NY, 01/2005 - 01/2012
Marketing, teaching 4 classes per day, class management of 20+ students, and recruitment.
Upgrade students' programs, enrollment, and follow up with current/potential students.
Build rapport, follow MAS procedure, filing, and editing.
Responsible, with advisement of Chief Instructor, for class curriculum.
Aid students in meeting all requirements for their program and increase their performance.
Communicate with Chief Instructor and other appropriate businesses to form new relationships.
Carry out project activities (e.g. seminars, demo's, etc.).
Oversaw tournaments of 200+ competitors focused on weapons, forms and sparring.
K. Hovnanian Companies - Purchasing Coordinator Middletown, DE, 01/2008 - 01/2010
Monitored all purchase requisitions and handled adjustments with vendors.
Contacted each vendor and recorded information regarding price, availability, and quality of products.
Collaborated with internal and external customers and managed all pricing and availability of all products.
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Maintained complete documentation and records of all purchasing activities.
Computed and created purchase orders in E3 to monitor stock levels, verify purchase requisitions and expedite customer orders.
Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
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