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quality assurance manager resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized Quality Assurance Manager with 6 years of managerial experience in the Defense & Aerospace. Dedicated to detail-oriented equipment calibrations & inspections and collaborating with various departments. Proficient in devising and establishing effective quality procedures, standards and specifications. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Attention to Detail
  • Operation Monitoring
  • Regulatory Compliance
  • Quality Systems
  • Risk Analysis and Mitigation
  • Internal Audits
  • Knowledge of Auditing Systems
  • Trend Analysis
  • Quality Assurance Experience
  • Employee Training
  • Specification Review
  • Process Documentation
  • Workflow Control Inspections
  • Calibration of Testing Equipment
Education and Training
Arizona State University Tempe, AZ Expected in 05/2014 ā€“ ā€“ Bachelor of Science : Psychology - GPA :
  • Qualitative Statistical Analysis; Masters Degree Courses.
Experience
Aleut Support Services Llc - Main - Quality Assurance Manager
Fort Wainwright, AK, 05/2016 - Current
  • Established procedures and quality standards.
  • Reviewed current standards and policies.
  • Kept records of quality reports and statistical reviews.
  • Troubleshot product issues and fixed problems.
  • Established product specifications and quality assurance practices.
  • Fielded customer complaints and rectified service issues.
  • Monitored product trends and suggested changes.
  • Completed various financial and quality audits for different departments.
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Identified deviations in finished products from quality standards, isolating causes within production process and devising solutions to increase consistency.
  • Trained and developed employees in effort to contribute to overall professional growth.
  • Reviewed specifications for products,
  • Decided which products were defective and which ones were right.
  • Devised current GEC/ATS Phoenix quality control processes.
  • Traveled to client sites to complete repairs and calibrations.
  • Utilized mathematical skills and understanding of engineering principles to design new products.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Android Industries - Engineering Technician
Detroit, MI, 06/2014 - 05/2016
  • Maintained timely and accurate oral and written technical reports of engineering activities.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Inspected precision machine parts using micrometers, height gauges and optical comparators.
  • Applied engineering principles to develop and operate electrical, mechanical and data processing systems.
  • Organized, analyzed and prepared technical data reports.
  • Supplied production data to field operators, technicians, engineers and supervisors.
  • Tested components, assemblies and systems to diagnose problems.
  • Maintained thorough and accurate incident reports, service logs and inventory maintenance documentation.
Gold's Gym International, Inc. - Kids Club Associate
Cornelius, NC, 08/2011 - 04/2014
  • Sanitized toys and tables to maintain clean, safe environment.
  • Assisted children in development of social, communication and problem-solving skills.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Maintained organized and clean classroom and play areas.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Metlife, Inc. - Associate
Aurora, IL, 01/2009 - 04/2011
  • Arranged and stocked new merchandise following placement directions.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Unloaded trucks, checked product and added warehouse tags.
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Answered customer questions and provided store information.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Added stock information into inventory system using handheld RF tool by scanning barcodes and entering data.

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Resume Overview

School Attended

  • Arizona State University

Job Titles Held:

  • Quality Assurance Manager
  • Engineering Technician
  • Kids Club Associate
  • Associate

Degrees

  • Bachelor of Science

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