Quality Assurance Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Organized Quality Assurance Manager with 10 years of managerial experience in industry. Dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits. Service-minded Quality Assurance Manager looking to tackle new responsibilities and build upon skills as a Quality Assurance in and or around the surrounding area. Dedicated to defining a set of quality criteria and ensuring all criteria is adhered to. Proficient in auditing suppliers and service providers and implementing corrective and preventative action programs.

  • Human resource management
  • Operation monitoring
  • Knowledge of auditing systems
  • Product inspections
  • Quality assurance experience
  • Data collection
  • Employee training
  • Supervision
  • Problem resolution
  • Administrative support
  • Operational improvement
  • Team management
  • MS Office
  • Security systems
Quality Assurance Manager, 08/2016 to Current
Land O' LakesFremont, CA,
  • Kept records of quality reports and statistical reviews.
  • Established product specifications and quality assurance practices.
  • Supervised and guided inspectors, technicians and other staff.
  • Reviewed current standards and policies.
  • Established procedures and quality standards.
  • Maintained updated GMP knowledge through annually training and testing for each team member.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including state inspections and SQF inspections.
  • Created agendas and communication materials for team meetings.
Line Cook, 08/2015 to 08/2016
Wyndham WorldwideWestminster, CO,
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Prepared more than 100 order per shift in fast-paced environment while maintaining high customer satisfaction rate.
  • Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Washed and peeled ingredients to prepare for use in different meals and recipes.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Placed frequently used food such as raw product and cooked product in proper storage containers and placed perishable items in refrigerator.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
  • Created approximately 300 orders simultaneously during busy periods.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Oversaw food product inventory, making recommendations to general manager to streamline kitchen operations.
Quality Assurance Technician, 03/2015 to 08/2016
Michael Foods IncMoses Lake, WA,
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Noted results and entered data into excel spreadsheets to track and assess trends.
  • Produced thorough reports detailing findings and proposed recommendations.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Collected, analyzed and summarized data including failed processes and recalls to create accurate quality documentation.
  • Validated quality performance by establishing product specifications.
  • Introduced specific standards and protocols to determine product release date.
  • Evaluated grading of product quality against published specifications to maintain consistently high-quality standards.
  • Randomly selected products at various stages of production for evaluation.
  • Collaborated closely with other managements to promote team-oriented approach in daily activities.
  • Evaluated product against quality requirements to maximize efficiency.
  • Conducted timely audits and reported findings to supervisors and management.
  • Monitored weights and spec activities to maintain project vision and anticipated outcomes.
  • Trained new hires in proper equipment use and product testing procedures.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Outlined remediation plans to standardize results to meet compliance regulations.
Education and Training
High School Diploma: , Expected in 05/2008
Bowie High School - Bowie, MD,

I have many certifications in different areas of Quality Assurance.

I have my HACCP and my SQF Implementation, GMP's, Gap Analysis, Internal auditing for SQF, I am an SQF practitioner.

My biggest accomplishment was receiving my certificate of performance from both my CEO's.

I am always looking for new and exciting ways to accomplish goals with a company.

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Resume Overview

School Attended
  • Bowie High School
Job Titles Held:
  • Quality Assurance Manager
  • Line Cook
  • Quality Assurance Technician
  • High School Diploma