quality assurance manager resume example

• Responsible for the maintenance of the Quality Management System ISO 9001, Environmental Management System ISO 14001, Occupational Health and Safety Management OHSAS 18001, Requirements for the Competence of Testing and Calibration Laboratories ISO17025.
• Leader to solve quality issues using any structured problem-solving method: Ishikawa diagram, 5Whys, Pareto chart, Spaghetti, Plan-Do-Check-Act (PDCA) or Define-Measure-Analyze-Improve-Control (DMAIC).
• Implement statistical methods for problem solving, scrap reduction and continuous quality improvement.
• Maintain and communicate quality metrics and initiate actions/improvement plans to assure goals are met
• Conduct and lead customer and certification agencies audits.
• Work with product managers to design, develop and cost new products and modifications to existing products.
• Provide customer, outside sales representatives, suppliers and others with technical support, product data sheets and drawings.
• Work with the Supply Chain group in identification and certification of new suppliers.
• Develop and research new materials to enhance existing products as well as new product innovation and design.
• Work with listing agencies, such as UL, CSA, CFE, NOM-ANCE, etc., to coordinate approval activity.
• Work with plant managers, manufacturing, purchasing and sales to execute product improvements and cost reductions.

Position: Product Engineer: 2010-2014
Responsibilities:
• Design, develop and cost of new products and modifications to existing products for South America Market.
• Develop customer product data sheets and drawings for South American projects bids.
• Customer and sales support in technical conferences.
• Technical product support to customers and distributors.

Position: Process Engineer: 2006-2010
Responsibilities:
• Use of problem solving methodologies to reduce products defects; Ishikawa fishbone, 5Whys, Pareto chart, Spaghetti, Plan-Do-Check-Act (PDCA) ,Define-Measure-Analyze-Improve-Control (DMAIC).
• Use of lean manufacturing principles to increase production and reduce setups in production lines; 5S, SMED, Cellular Manufacturing, Standardized Work, TPM, Takt time.
• Increase and control of Overall Efficiency and Effectivity OEE in production lines.
• Standardization and improvement of production processes.

Position: Manufacturing Engineer: 2005-2006
Responsibilities:
• Develop in house machinery design.
• Lead of new machinery acquisition and installation projects.
• Coordinator of mechanical, electrical and electronic modification of existing machinery.
• Support for standardization and improvement of production processes.

Position: Xignux Leadership Program (PLX): 2002-2005
Corporate training program for young talent consisting of developing 4 short projects during 6 months each.
Responsibilities:
• Project1: GE Iowa - Migration manufactured parts to a Low Cost Region and supplier development.
• Project2: Prolec GE – Quality rejects reduction in distribution transformers.
• Project3: Prolec GE – Inventory analysis and reliability level.
• Project4: Conductores Monterrey – Implement SPC in vulcanizing process machines.

Position: Electronic Maintenance Supervisor: 2000-2002
Responsibilities:
• Responsible for corrective and preventive electrical and electronic maintenance.
• Maintain and communicate maintenance metrics MTTR, MTBF and initiate actions/improvement plans to assure goals are met.
• Diagnose faults, modify and develop programs for PLC, HMI and variable speed drives.
• Installation of AC and DC motors.