Quality Assurance Leader Resume Example
Manufacturing and production professional skilled in leading high-producing teams and using lean & Six Sigma manufacturing to reduce waste & costs and increase process efficiency.
Successful in supervising the day-to-day operations employing 7 quality assurance technicians.
Results-oriented and decisive leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives.
Skilled in quality management, focused on achieving success and increased productivity through improvements in operations, quality and administration.
Production Supervisor with expertise in creating and implementing comprehensive business processes to improve operational efficiencies.
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Reduced annual operating costs by $ XXX by implementing Six Sigma principles.
Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.
Boosted customer satisfaction ratings by 32% in under 18 months.
- Preparing daily workloads (using standard work) for staff & co-ordinating the daily allocation of work
- Motivating the team to achieve high standards and KPI targets (customer PPM, MRB), Implementing new initiatives (COQ, Individual performance rating system
- Lead and participate in Yellow Belt projects (MRB fever)
- Responsible for the coordination of nonconformity material handling (Descrepency Report) process
- Proactively communicates with customers, creates feedback rhythm (weekly coaching)
- Makes decisions after examining issues from multiple prospectives
- Looks critically at work processes and implements value-added improvements (module test & piece part process)
- Developed quality performance metrics (COQ, CAPA, Customer Satisfaction) by driven corrective & preventive actions; ensure synergye of quality initiatives with suppliers (FMEA, 8D reports), internal processes and customer expectations (VOC, Customer Satisfaction)
- Make recommendations after analysis of the data by using quality tools (e.g.: 5Why, Ishikawa, DMAIC, Statistical methods, etc)
- Customer complaint handling and processing in accordance with QMS (follow CAPA process)
- Overcome difficulties in nonconforming material handling (Material Review Board) procedure (MRB fever)
- Prioritize and implement multiple concurrent process improvement projects, alone or as part of a multifunctional team, to drive customer satisfaction and business productivity
- Drive improved product quality by identifying manufacturing issues (packaging methodology, rework issues, incoming quality inspection), developing cost-effective solutions, and overseeing successful implementation into production
- Monitor and improve productivity through the use of Lean Six Sigma related tools (Andon, A3, Visual Management, DMAIC),
- Improve the general, and financial performance of the process by application of quality and statistical methods (throughout Cost of Quality)
- Leadership roles: Led Lean event (Work Out) to improve current practices (Cycle Time decrease) and implement new initiatives
- Arranging weekly follow-up meetings, focusing on targets & achievements in timely manner
- Project leader role in supplier validation
- Executed a successful project by reached a stable quality level by adjusting painting technology (focusing on gloss & paint adhesion)
- Lead quality initiatives and problem solving teams by utilizing quality tools and robust corrective action process ensuring effective solutions are chosen and implemented
- Drive improved product quality by identifying manufacturing issues, developing cost-effective solutions, and overseeing successful implementation into production.
- Responsible to investigate & analyze customer complaints & coordinate corrective actions to increase customer satisfaction using 8D problem solving methodology
- Contacted and handled supplier to confer on specific quality issues
- Prepared and presented trending reports (PPM, Scrap) and defined improvements
- Ensured the quality on materials, process and product are being well analyzed and adhered to standard in the following areas: plastic injection molding, assembly and paint workshop.
Profession of Engineering Management (MSC)
Budapest University of Technology and Economics, Hungary
Thesis in Chart & Handle of quality inconveniences
- ISO TS 16949
- Six Sigma Green Belt (ongoing)
- Assertive Communication trainig
- Facilitator Training (how to facilitate efficiently)
- Qualified Internal Auditor (ISO 9001 and 13485)
- Develop Fundamental Critical Thinking Skills
- Valid international driving licence ("B" category)
- Place of Birth: Budapest, Hungary
- Date of Birth: 5th of September, 1983
- Present Resident in Budapest, Hungary
- Sex: Male
- Status: Single
- Hobbies: International Travel, Squash, Chess, Table tennis
Gym, Reading
Fluent reading / writing Hungarian and English
Basic reading / writing Spanish
- Volunteered
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Resume Overview
School Attended
- Budapest University of Technology & Economics
Job Titles Held:
- Quality Assurance Leader
- Product Quality Engineer
- Quality Assurance Engineer
Degrees
- Master of Science : Quality and Technology Management
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