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Quality Assurance Leader Resume Example

Resume Score: 90%

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QUALITY ASSURANCE LEADER
Summary

Manufacturing and production professional skilled in leading high-producing teams and using lean & Six Sigma manufacturing to reduce waste & costs and increase process efficiency.

Successful in supervising the day-to-day operations employing 7 quality assurance technicians.

Results-oriented and decisive leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives.

Skilled in quality management, focused on achieving success and increased productivity through improvements in operations, quality and administration.


Production Supervisor with expertise in creating and implementing comprehensive business processes to improve operational efficiencies.

Highlights
  • SPC (special cause, process control, XR chart)

  • Project Management (Project planning (MPM, CPM) etc.)

  • MSA (Gauge R&R, Cpk, etc). MS Office, Acquiring STATISTICA & MiniTab



  • Knowledge of 5S methodology

  • Value stream mapping


  • FMEA
Accomplishments

Reduced annual operating costs by $ XXX by implementing Six Sigma principles.


Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.


Boosted customer satisfaction ratings by 32% in under 18 months.


Experience
May 2014
to
Current
DIEBOLDGyalQuality Assurance Leader
  • Preparing daily workloads (using standard work) for staff & co-ordinating the daily allocation of work
  • Motivating the team to achieve high standards and KPI targets (customer PPM, MRB), Implementing new initiatives (COQ, Individual performance rating system
  • Lead and participate in Yellow Belt projects (MRB fever)
  • Responsible for the coordination of nonconformity material handling (Descrepency Report) process
  • Proactively communicates with customers, creates feedback rhythm (weekly coaching)
  • Makes decisions after examining issues from multiple prospectives
  • Looks critically at work processes and implements value-added improvements (module test & piece part process)
September 2010
to
May 2014
GENERAL ELECTRICBudaörsProduct Quality Engineer
  • Developed quality performance metrics (COQ, CAPA, Customer Satisfaction) by driven corrective & preventive actions; ensure synergye of quality initiatives with suppliers (FMEA, 8D reports), internal processes and customer expectations (VOC, Customer Satisfaction)
  • Make recommendations after analysis of the data by using quality tools (e.g.: 5Why, Ishikawa, DMAIC, Statistical methods, etc)
  • Customer complaint handling and processing in accordance with QMS (follow CAPA process)
  • Overcome difficulties in nonconforming material handling (Material Review Board) procedure (MRB fever)
  • Prioritize and implement multiple concurrent process improvement projects, alone or as part of a multifunctional team, to drive customer satisfaction and business productivity
  • Drive improved product quality by identifying manufacturing issues (packaging methodology, rework issues, incoming quality inspection), developing cost-effective solutions, and overseeing successful implementation into production
  • Monitor and improve productivity through the use of Lean Six Sigma related tools (Andon, A3, Visual Management, DMAIC),
  • Improve the general, and financial performance of the process by application of quality and statistical methods (throughout Cost of Quality)
  • Leadership roles: Led Lean event (Work Out) to improve current practices (Cycle Time decrease) and implement new initiatives
  • Arranging weekly follow-up meetings, focusing on targets & achievements in timely manner
  • Project leader role in supplier validation
  • Executed a successful project by reached a stable quality level by adjusting painting technology (focusing on gloss & paint adhesion)
  • Lead quality initiatives and problem solving teams by utilizing quality tools and robust corrective action process ensuring effective solutions are chosen and implemented
  • Drive improved product quality by identifying manufacturing issues, developing cost-effective solutions, and overseeing successful implementation into production.
June 2008
to
September 2010
ALPINE ElectronicsBudaörsQuality Assurance Engineer
  • Responsible to investigate & analyze customer complaints & coordinate corrective actions to increase customer satisfaction using 8D problem solving methodology
  • Contacted and handled supplier to confer on specific quality issues
  • Prepared and presented trending reports (PPM, Scrap) and defined improvements
  • Ensured the quality on materials, process and product are being well analyzed and adhered to standard in the following areas: plastic injection molding, assembly and paint workshop.
Education
2008
Budapest University of Technology & EconomicsBudapest, HungaryMaster of Science: Quality and Technology Management

Profession of Engineering Management (MSC)


Budapest University of Technology and Economics, Hungary

Thesis in Chart & Handle of quality inconveniences

Certifications
  • ISO TS 16949
  • Six Sigma Green Belt (ongoing)
  • Assertive Communication trainig
  • Facilitator Training (how to facilitate efficiently)
  • Qualified Internal Auditor (ISO 9001 and 13485)
  • Develop Fundamental Critical Thinking Skills
  • Valid international driving licence ("B" category)
Personal Information
  • Place of Birth: Budapest, Hungary
  • Date of Birth: 5th of September, 1983
  • Present Resident in Budapest, Hungary
  • Sex: Male
  • Status: Single
  • Hobbies: International Travel, Squash, Chess, Table tennis

Interests

Gym, Reading

Languages

Fluent reading / writing Hungarian and English

Basic reading / writing Spanish

Skills
assembly, Basic, coaching, Critical Thinking, Customer Satisfaction, Driving, Economics, English, financial, Hungarian, ISO, ISO 9001, Leadership, materials, meetings, MS Office, 2000, MiniTab, MSA, MSC, painting, paint, problem solving, process improvement, processes, Project leader, Project Management, Project planning, Quality, Six Sigma, Spanish, SPC, STATISTICA, validation
Additional Information
  • Volunteered
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • DIEBOLD
  • GENERAL ELECTRIC
  • ALPINE Electronics

School Attended

  • Budapest University of Technology & Economics

Job Titles Held:

  • Quality Assurance Leader
  • Product Quality Engineer
  • Quality Assurance Engineer

Degrees

  • Master of Science : Quality and Technology Management

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