quality assurance food safety technician resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Skills
SOP Updating
Recordkeeping Abilities
Quality Control
Training Expertise
Team Building
Customer Service
Project Management
Lean Environment Experience
Root Cause Analysis
Strategic Planning
Operations Management
Event and Meeting Planning
Spreadsheet Development
Workforce Management
Time Management
Business Administration
Customer Engagement
Telephone Reception
Inbound call management
Experience
04/2022 to CurrentQuality Assurance Food Safety TechnicianCaliber Collision | Wake Forest, NC,
Trained quality control and production team members in updated policies and work instructions.
Monitored on-going quality control data to check compliance with product specifications.
Reported non-conforming results and trends to supervisor for corrective action
Conducted internal audits and performed plant inspections every month.
Tested food and beverage products to assess chemical properties and evaluate compliance with both production standards and federal requirements.
Prepared or incubated slides with cell cultures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
04/2021 to 02/2022Office AdministratorShangri-La | Newport, OR,
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Processed financial documents, contracts, expense reports and invoices.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Created memos, letters and other documents, fostering internal and external communication.
Filtered emails based on importance and escalated issues to leadership.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Explained company personnel policies, benefits and procedures to employees or job applicants.
Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assigned work and monitored performance of project personnel.
10/2020 to 04/2021Personal Support WorkerRush Enterprises | El Paso, TX,
Reported concerns to nurse supervisor to promote optimal care.
Engaged with patients and families to provide emotional support and daily living instruction.
Monitored vital signs and medication use, documenting variances and concerning responses.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Assisted with meal planning to meet nutritional plans.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Improved resident and staff engagement through group activities.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Maintained clean and well-organized environment for client happiness and safety.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Improved patient outlook and daily living through compassionate care.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Followed care plan and directions to administer medications.
04/2020 to 10/2020CashierPopeyes Louisiana Kitchen | City, STATE,
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Answered product questions with up-to-date knowledge of sales and store promotions.
Learned roles of other departments to provide coverage and keep store operational.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Used suggestive selling techniques to promote add-on sales.
Education and Training
Expected in 01/2021 to to Master of Science | Food Safety And Quality AssuranceConestoga College Institute of Technology And Advanced Learning, Kitchener, ONGPA:
Expected in 01/2020 to to Master of Science | Process Quality EngineeringConestoga College Institute of Technology And Advanced Learning, Kitchener, ONGPA:
Certifications
Certified HACCP Coordinator, Conestoga College - 2021
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Conestoga College Institute of Technology And Advanced Learning
Conestoga College Institute of Technology And Advanced Learning