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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Profile
A committed and highly focused professional, having around 10 years of experience with expertise in Software Quality Assurance domain. Currently responsible for planning and execution of end-to-end product/project test lifecycle including: gathering requirements, defining roadmap and vision, working closely with business analysts, development, testing, support teams, and third party vendor teams to ensure business generation and Client satisfaction goals are met.
Core Qualifications
Rally, Quality Centre, MS Office (word, excel, access, project), SOAP UI Pro, Shell Scripting, UNIX, OWASP Top10, Selenium Web driver, Ranorex, Minitab, Crystal Ball.
Technical Skills
Professional Experience
Quality Assurance Consultant, 06/2013 to Present
Salesforce.Com, Inc., ,
  • Executed 16 large projects from both onsite and offshore, listed below are the roles played initially as Test.
  • Project Lead (offshore and onshore) - Create holistic Test Plan including for all Test Stages Product Testing, Integration Testing, Enterprise Testing and User Acceptance Testing.
  • Review User Acceptance Test Design Specification, Review UAT test cases, Setup UAT test data and Provide required support to Business Testers during User Acceptance Testing.
  • Defect Triage and Management using HP QC - Team Management & Supervision - Leading testing team, assign & controlling activities, providing training - Produce deliverables in strict compliance to client QA process ­ AQMS & Accenture CMMi level - Change Management, assess & control impact to Effort, Schedule and Cost Estimates.
  • Revise testing documents.
  • Control conflicts on Test Environments.
  • Getting Quality Assurance Audits done, track defects to closure and obtain client approvals for every Test Deliverable - Produce Test Metrics using Accenture Test Metrics Tool.
  • Also generating test and productivity metrics using Accenture proprietary tools in order to meet the requirements of ISO 9001 and CMMi Level 5.
Function Point Specialist, 01/2011 to 02/2013
Ust Global, ,
  • Implementing Run and Maintenance cost estimation mechanism using Function Points.
  • Overall co-ordination within Client, onshore and offshore teams including working on Seibel, Data Warehousing, Web Services, CRM and CRS applications.
  • Designed fully automated dashboard for enabling monthly tracking, forecasting and calculation of ARC/RRC and productivity calculations.
Test Specialist, 11/2006 to 08/2010
IBM, ,
  • Worked as a software testing professional for leading telecom domain Client.
  • Worked as ASAP developer for Oracle Metasolv product.
  • Worked as an Environment Manager, by building and maintaining environments for QA, Pre-prod and production.
Education
Creative Solutions. Ability to deliver under stringent conditions. Professional Development: Certified Function Point Expert, Agile Certified Professional, Six Sigma Green Belt, ISTQB Certified, AIX Fundamentals: , Expected in
University of Rajasthan - Jaipur,
GPA:
PERSONAL SKILLS B.E (Hons) 2003-2006 Attention to detail. Electronics & Telecommunication Engineering Excellent written and oral communication.
Skills
Agile, AIX, Attention to detail, Automation, Change Management, oral communication, CRM, Crystal, Client, Data Warehousing, Electronics, focus, forecasting, HP, ISO 9001, leadership, Meetings, access, excel, MS Office, word, Minitab, Enterprise, optimization, Oracle, developer, presentation skills, Process Analysis/ Engineering, Product Management, Product Testing, Project Lead, Quality, QA, Quality Assurance, Reporting, Requirements Analysis and Gathering, Risk Management, Shell Scripting, Seibel, Six Sigma, SOAP, software testing, Specification, Supervision, Team Management, white papers, technical documentation, Telecommunication, telecom, Triage, UNIX, Excellent written

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School Attended

  • University of Rajasthan

Job Titles Held:

  • Quality Assurance Consultant
  • Function Point Specialist
  • Test Specialist

Degrees

  • Creative Solutions. Ability to deliver under stringent conditions. Professional Development: Certified Function Point Expert, Agile Certified Professional, Six Sigma Green Belt, ISTQB Certified, AIX Fundamentals

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