Quality Assurance associate familiar with all aspects of logistics, shipping and receiving and general warehouse operations.
MS Word, MS Excel
Promoted to Q.A within six months, with direct responsibility for the correction of mislabeled and incorrect items.
02/2013 to Current
Quality Assurance AssociateWal-Mart Distribution Center － Laurens, SC
I am responsible for communicating with individuals or groups verbally and/or in writing (e.g.
customers, suppliers, and associates).
I maintain quality and accuracy of inventory by tracking and identifying freight manually or with computer software.
Conducting audits on shipments and warehouse cycle schedules, inspecting freight and products for correct quantities and conditions is also required.
I prepare, review, and analyze reports.
I also move freight manually and with powered equipment, and provide basic maintenance to equipment (e.g., cleaning, inspecting, changing labels and ribbons).
10/2011 to 02/2013
Cashier/Courtesy Desk/Photo Lab Technician Wal Mart Stores Inc. － Union, SC
I was responsible for providing customer service by
acknowledging the customer, identifying customer needs, assisting with
purchasing decisions, locating merchandise, resolving customer issues and
concerns, and promoting products and services, while maintaining a safe
Processed an average of 100 transactions each day in a timely manner.
Answered customers' questions and addressed problems and complaints in person and via phone.
Offered exceptional customer service to differentiate and promote the company brand.
01/2010 to 10/2011
PackerSonoco Crellin － Union, SC
was responsible for maintaining a safe work environment while also insuring the
quality and quantity of items as they were being processed.
I made sure the
labels were filled out correctly and put on the boxes the correct way.
Operated manufacturing equipment to maximize product throughput and minimize downtime.
Completed housekeeping and maintenance duties in the production area.
Inspected plastic panels for proper part identification.
Middle-Level EducationWinthrop University － Rock Hill, SCMiddle-Level Education
High School DiplomaUnion High School － Union, SCGPA: GPA: 3.8
I am apart of the training group called T3's. We are the group of people chosen to do all training with new associates of our area.