Quality Assurance Assistant Resume Example Radiology Imaging Associates/Medical Imaging Of Colorado LLC

QUALITY ASSURANCE ASSISTANT

Professional Summary

Driven and compassionate healthcare professional with seventeen years hands-on experience in Radiology, Hematology/Oncology, Pediatric, Chiropractic and General Practice. Adept at development and implementation of quality assurance practices and process improvement across all levels of leadership. Highly experienced in clinical and patient support.

Education and Training

University of Denver2015Masters: Healthcare LeadershipDenver, CO

Colorado State University2009Bachelor of Arts: HistoryFort Collins, CO

Universite' Blaise' Pascal2009Certification: International BusinessVichy, Auvergne, France

Colorado State University2008Bachelor of Arts: Liberal Arts Ft. Collins, CO

Skill Highlights

Patient-oriented
Clinical data analysis
Quality assurance and assessment of coded data
Knowledge of HMOs/PPOs/EPOs, Medicare and Medicaid
Extensive medical terminology knowledge
HIPPA compliance

Problem resolution ability
Relationship and team building
Project management
Self-motivated
Good written communication
Proven patience and self--discipline
Deadline--driven

Accomplishments

Coordination, collaboration, development and marketing of the inaugural Radiology Quality Conference
Secured conference support and attendance of healthcare leaders from 17 hospitals across 5 competing health systems
Raised $15,000 in sponsorship support ultimately covering 63 percent of total cost
Supported the development of quality reporting to 19 partner hospitals while meeting never-before-maintained deadlines
Operated with little supervision to coordinate, trouble-shoot and address QA department developmental issues, including possible solutions and projected outcomes.
Assisted and supported the division and development of the Research and Quality departments during organizational restructuring
Provided regulatory support for 15 human clinical trials
2014 Inner Vision Outer Excellence Award--nominated by peers and awarded by committee
2014 November Employee of the Month

Professional Experience

Radiology Imaging Associates/Medical Imaging of Colorado LLCJanuary 2013 to May 2015Quality Assurance Assistant
Englewood, CO

Responsibilities: Assisted Quality Assurance and Compliance Director with implementation of quality assurance practices, data analysis, reporting and auditing of clinical practices
Collaborated and support administrative, systems, IT, billing and clinical staff to develop, implement, measure and support quality assurance program objectives and outcomes.
Conducted various focused audits and performed clinical analysis to support evidence-based reporting and decision making by utilizing clinical data, diagnosis and procedure coding
Developed and implemented patient satisfaction quarterly reporting, tracking and trending including committee development and quality improvement recommendations to senior leadership

Radiology Imaging Associates/Medical Imaging of Colorado LLCJanuary 2012 to January 2013Data Coordinator/Medico-legal Assistant/Quality Assurance Assistant
Englewood, CO

Performed data support for clinical research Sponsors and Radiology Technologists for data collection and analysis.
Collaborated with and provided support to the Research Coordinator, Research Manager, Research Sponsors, Principal and Co-Investigators.
Prepared and utilized Electronic Data Capture as well as paper processes for research sponsor submission of study material and de-identified protected health information.
Collaborated with Attorneys, Radiologists, Paralegals, and healthcare professionals to accommodate scheduling of depositions and expert witness testimony.
Assisted and provided support for the Quality Assurance and Compliance officer to create, implement, and maintain Quality Improvement policies and Maintenance of Certification Processes.
Supported fifteen clinical trials including device, oncology and radiology research studies.

Medical Imaging of Colorado LLCJanuary 2011 to January 2012Pre-certification Specialist/Centralized Scheduler
Englewood, CO

Assisted corporate and clinical departments to coordinate patient care for quality outcomes.
Collaborated with Insurance companies, medical personnel and patients to ensure insurance coverage of clinical exams including benefit verification and medical record processing.
Performed various receptionist duties such as patient scheduling, transmitting documentation, medical records and switchboard operation.
Utilized Microsoft Word, Excel, Outlook, RIS, and VSDM for administrative and clinical support purposes.
Ensured patient care by scheduling radiology exams according to clinical need in accordance with HIPPA guidelines.

Cancer Center of the RockiesFebruary 2004 to August 2010Administrative Assistant - Medical Records/Clinical Receptionist II
Ft. Collins, CO

Supported Hematology/Oncology providers, chemotherapy nurses and oncology medical assistants to provide quality patient care Addressed patient and family concerns, coordinating with appropriate medical, legal and insurance personnel.
Processed and maintained protected health information including critical result monitoring, reporting and protocol form development Performed various receptionist duties, such as dictation, patient scheduling, transmitting documentation, supply ordering, and switchboard operation.
Utilized Microsoft Word, Excel, and PowerPoint for data entry, correspondence and report preparation.

Arvada PediatricsJanuary 1999 to January 2002Front Office Receptionist
Arvada, CO

Assisted with the needs of medical personnel, office staff, and patients.
Verified Insurance coverage including Medicaid and commercial carriers.
Performed general clerical duties, such as answering phones, scheduling patient appointments, filing and transmitting documents according to HIPPA regulations.

Additional Information

Collaborative Institutional Training Initiative (CITI) Certified 2012-2015
Hispanic Association of Colleges and Universities Scholar 2008
Elizabeth Woodward Scholarship 2004

Skills

Record Triage and Analysis: Chemotherapy flow--sheets and protocols, Hematology symptom--triage for patient support, Radiology Peer Review and analysis for Quality Assurance reporting and improvement measures

Senior Leadership and Administrative Support: Quality Assurance Committee support including data collection and analysis, quarterly auditing of clinical data,

clinical research, clinical trials, legal,

Software Experience: Montage, PeerVue, Optum, Excel, Outlook, PowerPoint, Microsoft Word, RIS/Merge, Visio,

Additional Skills: Clinical research specifically in human clinical trials including prospective and retrospective data review and device trials. Clinical scheduling, patient satisfaction, navigation and support, CPR certified from 2002--2014

Resume Overview

Companies Worked For:

Radiology Imaging Associates/Medical Imaging of Colorado LLC
Medical Imaging of Colorado LLC
Cancer Center of the Rockies
Arvada Pediatrics

School Attended

University of Denver
Colorado State University
Universite' Blaise' Pascal

Job Titles Held:

Quality Assurance Assistant
Data Coordinator/Medico-legal Assistant/Quality Assurance Assistant
Pre-certification Specialist/Centralized Scheduler
Administrative Assistant - Medical Records/Clinical Receptionist II
Front Office Receptionist

Degrees

Masters : Healthcare Leadership
Bachelor of Arts : History
Certification : International Business
Bachelor of Arts : Liberal Arts

Quality Assurance Assistant Resume Example

Resume Score: 90%

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