Dedicated Quality Assurance and Performance Improvement Coordinator who is a detail-oriented, self-starter and highly motivated registered nurse with a business background.
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Supported patients with customized patient teaching tools.
Assisted in review, revision and creation of Home Care Policies
Achieved departmental goals and objectives by instituting new processes and standards for Home Care.
Worked as part of team to ensure best outcomes achieved through best practices
Prepared Home Care staff for Joint Commission and State Surveys
Created and maintained all department work schedules including absentees and staff meeting minutes.
Developed and maintained quality care systems and standards, including but not limited to, creating and improving protocols/guidelines.
Coordinates Quality Assurance Program for Home Care department
Trains field staff nurses, physical, occupational, speech therapist, social worker and home health aide to provide top-quality patient care.
Maintained friendly and professional customer interactions.
Participates in Manager On Call rotation
Case Managed 20 patients providing treatment and education related to disease management
Assisted patients with multiple chronic diagnoses including COPD, wound and heart failure
Responsible for primary care, case management and medication management
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
Utilized strong assessment skills to determine necessary patient care.
Coordinated with doctors and therapist to develop treatment care plan
Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.
Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
Administered medications
Evaluated patient care needs, prioritized treatment and maintained patient flow.
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
Worked as part of team to ensure the safety of patient.
Often commended for maintaining the safety, respect and dignity of patients
Provided bedside care to Cardiac Telemetry patients in an acute care setting.
Registered Nurse
Minor Spanish
Excellent customer service, detailed -oriented, focus, home care, Infection Control, Information Systems, marketing, multi-tasking, quality control, Safety, teaching, team player, wound care, good listening skills
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