Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

I am an enthusiastic individual with a strong work ethic, capable of learning new skills quickly and following instructions. I have experience in customer service, some light construction work, and most recently as a quality assurance and food safety lab technician. I excel at multi-tasking to optimize productivity. I strive to increase efficiency through task prioritization and time management. I am proficient in leading teams and addressing needs/concerns of coworkers and customers alike in a professional and caring manner.


I dedicated 2 years to being a missionary for the Church of Jesus Christ of Latter-day Saints. I served full-time in the California Bakersfield Mission, geographically consisting of Kern County and the Antelope Valley in the northern Los Angeles area. I served in various leadership capacities and was responsible for up to 26 other individuals at a time. I served from February 28th of 2018 to March 5th of 2020.

  • Quality focus
  • Problem resolution
  • Customer assistance
  • Stocking and Replenishing
  • Adaptability
  • Staff Training
  • Coaching and mentoring
  • Friendly demeanor
  • Process improvement
  • MS Office
  • Cash register operations
  • Computer proficiency
  • Heavy lifting
  • Multi-tasking ability
  • Basic math skills
  • Cleaning procedures
Work History
04/2020 to 07/2020
Quality Assurance and Food Safety Lab Technician Jedunn Santa Clara, CA,
  • Frequently and accurately followed complex testing procedures in a timely manner to ensure accurate test results and increase efficiency in my department.
  • Collected raw ingredient samples before unloading, and sanitized tank hoses and ports.
  • Tested raw ingredients and finished products for levels of mycotoxins, peroxide, and other undesirables to ensure all ingredients were within company specifications.
  • Tested raw ingredients and finished products for levels of protein, ash, fiber, moisture, and fat to ensure all products met customers' expectations.
  • Completed recordkeeping, filing, and data entry duties.
  • Performed internal audits of laboratory, including both technical and quality systems audits.
  • Inspected manufactured products by reviewing visually and assessing dimensions.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Maintained laboratory conditions by managing and transferring raw materials and flavor stocks.
  • Packaged and sent raw ingredient samples and finished product samples to clients and outside laboratories for testing and evaluation.
08/2017 to 09/2017
General Laborer Merck & Co., Inc. Little Falls, NJ,
  • Assisted team members with tasks that require group effort.
  • Cleaned job site after each shift.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Thoroughly cleaned all construction and worksites to avoid hazards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Used required tools to complete jobs including hammers, saws, squares, levels, and fastening devices.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Boosted team efficiency and project requirements by correctly operating site equipment.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
08/2016 to 04/2017
Warehouse Worker Raising Canes Chicken Tomball, TX,
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Performed general housekeeping and cleaning tasks including sweeping, pulling weeds, painting, and power washing.
  • Measured dimensions of finished products to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures.
  • Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Manually transported warehouse materials weighing up to 40 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Effectively operated pallet jacks and pick-up trucks to receive and transport items from various warehouse locations.
  • Performed inventory control, such as counting and stocking merchandise.
02/2016 to 07/2016
Cashier DAISO Oceanside City, STATE,
  • Operated cash register for cash, check, and credit card transactions with +95% accuracy.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked, arranged, and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Answered questions about store policies and concerns to support positive customer experiences.
Expected in 12/2015
High School Diploma:
Church College Pesega - Western Samoa,

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School Attended

  • Church College Pesega

Job Titles Held:

  • Quality Assurance and Food Safety Lab Technician
  • General Laborer
  • Warehouse Worker
  • Cashier


  • High School Diploma

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