qmap caregiver resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented and knowledgeable, skilled at completing resident and medical tasks by applying strong multitasking and organizational abilities. Independent worker with 10 years of CNA experience that specializes in geriatric care. Dedicated to providing optimal resident care. Enthusiastic and eager to be a part of an organization whose goal and commitment is to help older adults make their lives more independent, healthful, meaningful and secure while working with a team to provide the highest quality of care to the residents we serve. Motivated to learn,grow and excel as a Memory Care Coordinator.

  • Performance Management- As a Memory care team leader I sets goals and established responsibility by having accountability and monitoring and analyzing outcomes by building and establishing structure in order to improve performance of memory care in order to better care for residents.
  • Project Management- As a Memory care team leader I communicated residents needs clearly and thoroughly to families', QMAPS', caregivers' and to the director of nursing. I worked with staff to plan the best outcomes to increase productivity based on workflow and residents' needs.
  • Coaching- As a Memory care team leader I would coach staff by providing observations and feedback about an individual's performance and skill and assist with developing strategies for personal improvement. In order to help staff unlock their true potential.
  • Supervision- As a Memory care team leader I demonstrated the ability to lead and motivate an outstanding resident- care focused teams. Supported staff in resident care activities while maintaining a high level of professionalism. I used the following skills to excel as a supervisor: Written and verbal communication, decision-making, interpersonal skills, adaptability, time management, conflict resolution ,cooperation, mentorship, positivity and willingness to learn.
  • Quality Management- As a memory care team leader I worked with the director of nursing and the garden on quails leadership team to work together to improve the activities and tasks needed to maintain a desired level of resident excellence in order to meet the goals of the organization.
  • Result Driven- goal-oriented and task focused
  • Fosters teamwork- As a Memory care team leader I made sure to be up to date on new procedures and policies by inquiring, discussing and asking questions with the director of nursing in which I would share with the team to ensure they are up to date. I communicated any need to know information clearly to the care team, I showed the care team how to complete tasks and showed them alternative ways to help with productivity. I offered support to each of my care team by giving counsel and providing suggestions in order to provide quality work and productivity.
  • Handles Pressure- As a Memory care team leader I keep a calm demeanor and stay focused on what needs to be done. I use the STAR method (Situation, Task, Action and Result).
  • Giving Feedback- As a Memory care team leader when giving constructive feedback I demonstrate empathy and attention to the particular individuals' needs. When giving feedback I provide a balance of positivity and encouragement, balancing comments of strengths and weaknesses. I also provide goal directed feedback which provides assistance and increases understanding of what is expected or required, with a focus on the needs of the residents'. When giving feedback I collaborate to ensure understanding and to reach a solution in order to formulate a plan for the future.
Work History
QMAP/Caregiver, 03/2021 - Current
Amg Integrated Healthcare Management Muncie, IN,
  • Monitored residents' vital signs, administered medications and tracked behaviors to keep director of nursing well-informed.
  • Assisted residents' with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe and well-organized resident environment.
  • Fostered excellence by example by "setting pace" and being hands on mentor to care staff.
  • Interacted kindly with residents and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Supervised team members and oversaw effective and efficient completion of job
  • Quickly and efficiently resolved complaints and escalated issues.
  • Worked in team environment to maintain high levels of productivity.
  • Cross-trained existing employees to maximize team agility
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
  • Ordered all medication supplies and kept check on inventory levels.
  • Certified Nursing Assistant, 03/2018 - 03/2021
    Yale-New Haven Health Uncasville, CT,
    • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
    • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
    • Transported patients between rooms and appointments or testing locations.
    • Answered patient assistance calls, assessed needs and offered qualified support.
    • Helped patients complete activities of daily living.
    • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
    • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
    Patient Care Technician, 06/2016 - 03/2018
    Talent Share Float Pool City, STATE,
      • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
      • Organized and replenished unit supplies to maintain team readiness for expected demands.
      • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
      • Collected and transported specimens to prepare for lab testing.
      • Cleaned, sanitized and moved hospital equipment.
      • Helped patients complete activities of daily living.
      • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
      • Provided care for patients based on physical, psychological, educational and safety criteria.
    High School Diploma : , Expected in 05/2011
    Florence High School - Florence, CO
    Status -
    • BLS Certification Certified
    • Nurses Aide (Na.00742991)
    • First Aid
    • Qualified Medication Administration Person

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    Your data is safe with us

    Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

    Resume Overview

    School Attended

    • Florence High School

    Job Titles Held:

    • QMAP/Caregiver
    • Certified Nursing Assistant
    • Patient Care Technician


    • High School Diploma

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in:As seen in: