Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Hard-working chilis bringing detail-oriented approach to food preparation and handling. Keeps kitchen areas well-stocked and organized for maximum productivity. Team-oriented and reliable with excellent communication and problem-solving strengths.

Dynamic Waiter with 3 years in FOH and BOH functions. Engaging communicator with exceptional customer service and food handling skills. Mesmerizes menu items and orders, upselling additional products and taking accurate drink and food orders.

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Cutting and slicing techniques
  • Menu memorization
  • Buffet setup and takedown
  • Table setting arrangements
  • Price memorization
  • Point of Sale (POS) system operations
  • Focused and disciplined
  • Regulatory compliance
  • Quality control
  • Customer Service
  • High volume production capability
  • Guest Relations
  • POS Software
  • Cleaning and organization
  • Reservations
  • Seating assignment preparation
  • Menu knowledge
  • Food inspection
  • Food safety understanding
  • Table Bussing
Experience
12/2018 to Current QA Tester, Sever , Prep , Host , Cook Olive Garden | Eau Claire, WI,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take party reservations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Grilled and deep fried various foods from meats to potatoes.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Provided exceptional service to high volume of daily customers.
07/2019 to 11/2019 Prep , Cook North Country Academy | Hockessin, DE,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Precooked garnishes for later use to top off fresh dishes.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Coordinated average of 30 to 60 daily food orders, organizing timely deliveries to each table.
06/2012 to 08/2013 Daycare Assistant Teacher Child Care Services | City, STATE,
  • Kept class space organized, clean and learning-focused for optimal student development.
  • Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
  • Related well to parents and kept each informed about new daycare activities or behavioral concerns.
  • Encouraged students to interact positively and calmly solve disputes.
  • Modeled good behaviors for students and maintained classroom discipline.
  • Enhanced student learning by teaching foundational skills such as letter, number and color recognition.
  • Read aloud and played alphabet games to encourage early literacy.
  • Implemented warning and timeout strategies to encourage good behavior.
  • Identified symptoms of emotional and developmental issues and alerted parents or guardians.
  • Conducted reading classes for children to build foundational knowledge.
  • Assisted with the school day activities such as before and after-school supervision and lunch and recess.
  • Read stories to children and taught painting, drawing and crafts.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Kept records of over 12 students' progress, detailing behavioral, emotional, academic and social growth.
  • Planned and led games, reading and activities for groups of 12 children.
  • Introduced groups of 2 toddlers to multisensory activities such as music, dance and stories to encourage exploration and spark curiosity.
  • Organized activities for classroom of 12 students to teach reading .
  • Made healthy, well-balanced breakfasts and lunches for 12 children.
  • Implemented into daily teaching routines
Education and Training
Expected in 03/2014 GED | Columbus Technical College, Columbus, GA GPA:

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Resume Overview

School Attended

  • Columbus Technical College

Job Titles Held:

  • QA Tester, Sever , Prep , Host , Cook
  • Prep , Cook
  • Daycare Assistant Teacher

Degrees

  • GED

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