QA Manager and Head Chemist Resume Example
Over 20 years professional experience in Quality Assurance, outstanding ability to maintain ISO 9001/AS9100 compliance and up to date industry knowledge, manufacturing software/systems, and government subcontracts. Extensive experience with auditing at all levels, corrective actions/preventive actions, risk management, and six sigma and lean processes, chemical analysis, management, and training.
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Seamlessly moved from government chemical analysis QA/Chemist, to government software/systems QA, to manufacturing private sector QA Management with minimal ramp up time at each move. Ability to hit the floor running from the start, highly intelligent, and motivated to bring about the best quality system within a company. Expertise in ISO and AS9100 compliance along with other industry and manufacturing standards and regulations.
- Wrote company's QA Manual in the first 3 weeks of employment.
- Single handedly closed out 14 minor and 1 major non-conformance findings in less than 45 days to maintain the company recertification for ISO 9001 and AS9100.
- Set up metrics collection for all company QMS related objectives to accurately report the health of the QMS at the Management Reviews.
- Rewrote 300 procedures/work instructions for complete CM control of company's documentation.
- Revamping Customer Complaint process to streamline for better/faster/more accurate customer communication and resolution. Expected return 15% reduction in customer complaints
- Track internal inspection findings to map department improvements and allow reduction of points of inspections. Savings: at least 1 hr down time of each shipping personnel's time each day
- Implemented the use of the HQMS commercial web based software tool to control CA/PA, documents, customer complaints, supplier SCARs, MRB activity, Training records, etc.
- Created automatic fill and flag templates for the physical and chemical reports that also generate the product Inspection Certificate. Savings: at least 3 man hr per day of hand entry time and countless opportunities for hand entered errors.
- Conduct new hire and all hands Quality Assurance Awareness training highlighting ownership of quality to everyone's level, and empowerment to government regulations such as 10 CFR Part 21.
- Successfully managed as the lead QE for up to 8 programs at one time. Maintained all aspects of compliance to ISO 9001/AS9100 and each contract requirements all while staying withing given budget. Maintained agile speed while not compromising quality or compliance. Resulted in many add on extension contracts and successful site external audits.
- Training/Presentation for all of the Quality/ISO new hire training.
- CA/PA Training mentoring, and program QA process training.
- Presenting QA processes to customers when required.
- Presented QA information at site management reviews
- ISO9001/AS9100 Compliance. Key person in maintaining the site ISO/AS9100 certification and CMMI level 3 appraisal evaluation.
- Performed majority of all home site QMS compliance audits.
- Performed sister site QMS audits prior to external audits.
- Team Lead for internal audit checklist maintenance.
- Served on Corrective Action review board for evaluation and effectiveness of corrective actions and timely closure. Also evaluated for systemic recurrences of issues across the whole division.
- Participant for the customization/updates to the HQMS web based program used for audits and corrective actions.
- Risk Management for one program; successfully mitigated all program risks without compromising agility or compliance.
- Performed a variety of jobs to include QA, Supervisor, MassSpec sample prep, Waste Lab work, and CLP documentation reviewer. Successfully decreased massive backlog of sample analysis and was able to accurately prep samples that previous employees could not do.
- I performed various audits and prepared blind standard samples for the lab techs to run as regular samples as a blind Quality check.
- I performed dangerous radioactive sample prep for Mass Spec analysis.
- I did various wet chemistry analysis to include but not limited to, Phenols, pH, Phases, Combustion rates, Arsenic and Selenium prep and analysis on an Atomic Absorption Instrumentation.
- Contract Laboratory Protocol (CLP) assembling, proofing, and validating the data packages for proper distribution, and complete compliance to the standards of CLP.
- Instructor for a non-major chemistry lab, along with being a lab assistant for up to 4 different labs offered at the university.
- Prepared all the required solutions, lab equipment, and demonstrating the labs each week.
- Rewrote all the lab procedures to make them more understandable to the non-major student.
CEU 0.6 Crash Course for First Time Managers
CEU 0.6 Team Building for Managers
CEU 0.6 Advanced Excel Techniques
CEU 4 Lead appraisal Training for CMMI appraisal assessments.
GPA: 3.01/4.0 (with a triple major) Captain of the rifle squad of the marching band. Worked as a tutor for all math classes, and also worked in the school cafeteria. Was a member of the student American Chemical Society, Math Honor Society, and president of social greek sorority.
Self sustaining activities such as gardening, raising chickens, processing meats, home canning, soap making, crochet, etc. I also am an active shooter of both guns and bows. Leather work is another side activity I excel at.
MS Word, PowerPoint, Excel, Outlook, Lotus Notes, MRP, HQMS, HTML programing, All aspects of Chemical analysis for a variety of tests.
- Volunteer Work: Parent Contact for Connections Academy Cyber School in PA and NM. Volunteer to host parent to parent meetings to promote Connections Academy Cyber School (elementary, and secondary school). Give presentation to bring awareness to the availability of the school in various states.
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Resume Overview
School Attended
- Pryor Seminars
- Carnegie Mellon Institute
- Waynesburg University
Job Titles Held:
- QA Manager and Head Chemist
- Quality Assurance Engineer
- Chemist
- Lab Assistant/Instructor
Degrees
- Certificate of Compeltion
Certificate of completion
ACS Certified BS : Chemistry/Math/Computer Science
