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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Detail-oriented QA Engineer offering 7 years of experience in Web Development. Strong documentation and report writing abilities. Reads and interprets technical documentation to make accurate assessments of software and functionality. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

Skills
  • Automated testing
  • Test implementation
  • Documentation skills
  • Defect monitoring
  • Manual test case preparation
  • Problem resolution
  • Python Django
  • REST
  • Virtualization (Vagrant, Docker)
  • Hardware and software installation
  • Selenium automated testing
  • Git
  • Postman
  • Agile Workflow
  • Web development projects
  • Process improvement
  • Javascript
  • HTML, CSS, Javascript expertise
  • Pytest
  • Bitbucket
  • PostgreSQL
  • Quality Assurance Testing
  • Code reviews
  • Web-based software engineering
  • Automation
  • Pre-Release Test Scheduling
  • Software Development
Work History
01/2015 to 04/2020 QA Engineer Smith Micro Software | Belgrade, MT,
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Planned and devised cohesive test plans for Clover Wireless projects using Python and Automation technologies.
  • Assessed software bugs and compiled findings along with resolution techniques in documentation to disseminate to Project Managers.
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
  • Fixed functional issues effectively using Selenium and Python, increasing productivity and boosting workflows.
  • Created accurate and efficient test scripts in Selenium to manage automated testing of certain products and features.
  • Created automated test scripts, using Selenium and Postman.
  • Completed Regression tests under tight deadlines to meet client demands and project timelines.
06/2013 to 11/2014 QA Tester Newsmax Media | Washington, DC,
  • Escalated issues discovered during QA testing to QA Manager, facilitating rapid resolution by supplying detailed information on fault parameters and replicability.
  • Researched and applied new products and methodologies for integration into Automation quality assurance testing.
  • Identified and evaluated recurring problems in Logistics application, providing detailed documentation of issues for amelioration efforts.
  • Created accurate and efficient test scripts in Cucumber to manage automated testing of certain products and features.
  • Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
01/2011 to 06/2013 Assistant Manager, Warehouse Logistics BayRu LLC | City, STATE,
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored employee performance and developed improvement plans.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Supervised and evaluated staff of 15 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Interviewed, hired and trained 15 staff associates and equipped to comply with company policies and procedures.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Assisted Manager in interview process of prospective employees and provided feedback.
Education
Expected in 07/2009 Bachelor of Science | Civil Engineering Peoples' Friendship University of Russia, Moscow, Russia, GPA:

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Resume Overview

School Attended

  • Peoples' Friendship University of Russia

Job Titles Held:

  • QA Engineer
  • QA Tester
  • Assistant Manager, Warehouse Logistics

Degrees

  • Bachelor of Science

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