Product and Service Team, Trained and mentored Flight Attendants on new aircrafts, Integration of New Business Elite Service,
Researched product issues through Flight attendant testing.
Dynamic Purser trained extensively in all aspects of aviation, including Dedicated Sports Charters. Background includes 5 years of Dedicated NFL experience, including 23 years as a flight attendant.
Superior communication skills
Customer service specialist
Purser/Flight Attendant, 12/1996
to 01/2017 Delta Airlines – Los Angeles,
Assess customer needs
Maintains in-flight safety and security procedures
Establishes effective communication between Pilots, Flight Attendants and Law Enforcement Agencies
Personalized Service by acknowledging High Value Customers
Dedicated NFL, NBA, NHL, MLB Flight Attendant.
Event Planner, 01/2006
to 05/2011 Affinity Group – Irvine,
Assisted with the execution of corporate events, Registered and welcomed guests at hospitality desk, Arranged and delivered welcome gifts.
Traveled with Event Manager to Out-of-State Trade shows to provide assistance needed.
Vip travel and management liaison
High School Diploma: Political Science,
1991 University of Windsor - Windsor,