Reliable and committed worker ready to take on a new challenges with an organization that appreciates attention to detail and commitment to excellence. I am a sharp individual with a team player attitude. I continuously set goals for myself and lead by example. I have the ability to learn quickly and adapt to any task put in front of me. A work environment can be affected by a single person so I strive to always bring a positive, and work ready attitude to the job and to those around me. I am a person of integrity and trust. I take responsibility for my own actions. My goal is to learn the duties of my position & perform them at my best.
The Toiyabe Group, LLC - Purchasing AgentClarksville, TN09/2019 - Current
Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
Assessed areas of service concern and developed improvement plans.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Investigated and resolved customer complaints to foster satisfaction.
Monitored social media and online sources for industry trends.
Developed standard operating procedures and document workflows for current and future process steps.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Maintained records of sales and closings.
Negotiated, facilitated and managed real estate transactions.
Presented purchase offers to sellers for consideration.
Created and implemented marketing plans to drive sales.
Accompanied buyers and sellers to home inspections and appraisals.
Maintained connections with clients to encourage repeat business and referrals.
Los Angeles Harley-Davidson - Senior Sales AssociateFullerton, CA09/2015 - 08/2019
Approached browsing customers to initiate conversations to determine buying preferences.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Provided sales training material and presentations to new trainees and staff.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained records related to sales, returns and inventory availability.
Maintained organized, presentable merchandise to drive continuous sales.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Offered each customer top-notch, personal service and polite support.
Dealt with escalated situations from unsatisfied customers to quickly gain loyalty and earn customer satisfaction.
Generated sales leads and cold called potential customers.
Developed sales plans to increase market share, customer base and revenue.
American Ambulance LLC - Emergency Medical TechnicianSanta Ana , CA06/2013 - 08/2015
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Executed well-informed critical decision making in high-pressure situations.
Operated emergency vehicles to transport critical patients.
Monitored patient status during ambulance transport and transfer.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Assessed situation severity of emergent medical incidents and provided care accordingly.
Communicated with lucid patients to gather incident and medical history information.
Demonstrated strong commitment to quality care through continuous training and development.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Evaluated patient vital signs and status to determine care needs.
Adapt to diverse groups
Excellent people skills
Verbal and written communication
Data collection and analysis
Sales and marketing
Active listening skills
Exceptional time management skills
Consistently meets sales goals
Key holder experience
Client relations strength
2012Moreno Valley CollegeMoreno Valley, CAEmergency Medical Services
Professional development completed in Emergency Medical Services
Received Certificate of Course Completion
Passed National Exam to receive Emergency Medical Technician license
2012Santiago High SchoolCorona, CAHigh School Diploma
Received Varsity letter in Santiago High School Roller Hockey
Air Force Junior Reserve Officer Training Corps
Recipient of the Air Force Association Award for outstanding leadership skills