I am a hard worker that’s committed to my job. I have years of experience in public safety and customer service. I am easy to teach and can learn almost anything. I normally get along with people but know how to deal with the ones I don’t. I’m normally the coworker everyone wants to work with because I bring good energy and positive vibes. I’m also the person the employer calls because I’m dependable when it comes to showing up and giving it your all. Im a well rounded individual.
Skills
Background in law enforcement
Fire prevention
Security management
Physically fit
First aid certified
Communication
Customer service
Reliable and trustworthy
Defensive tactics
Area canvassing
Community relations
Compliance
Leadership development
Relationship building
Decision-making
Leadership
Post-sales support
Product and service knowledge
Relationship selling
On-site product demonstrations
Sales closing
Payment processing
Cash register operation
Product recommendations
Coin counting
Customer order recording
Cash management
Customer greeting
Loss prevention
Customer assistance
Scanner operations
ID verification
Merchandise restocking
Security monitoring
Cash counting machine operations
Issue resolution
Cash drawer balancing
Credit and cash transactions
Experience
Public Safety Officer, 03/2019 - 11/2020 Boston Medical Center – Boston, MA,
Enforced traffic and parking regulations.
Administered first aid and artificial respiration to injured persons.
Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.
Performed firefighting, emergency response, rescue and medical aid duties.
Developed and presented hazard recognition instructional training programs for collateral duty personnel and facilitated newcomer's briefing which increased base hazard awareness.
Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
Executed on-time, under-budget project management on complex issues.
Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
Automated communications management system to enable organization to achieve [Type] goals.
Sketched crime scenes and accident scenes.
Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Saved time through effective emergency issue resolution.
Executed on-time project management of complex issues for senior leadership.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Correctional Officer, 07/2018 - 03/2019 State Of Montana – Broadus, MT,
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Safely transported inmates to and from work sites.
Observed and directed inmates during recreation, visits, telephone and shower time.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Performed warrant pick-ups and turnovers at other jails and prisons.
Maintained records and logs of man hours, materials and equipment used.
Assisted in restraining violent and unruly inmates.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Maintained correct physical head count at all times.
Detected potential threats and quickly defused conflicts.
Instructed inmates on work detail and oversaw work-site transportation.
Maintained daily logs of shift activity.
Attended regular trainings and maintained appropriate certifications.
Cashier , 08/2016 - 01/2018 Rush Enterprises – Tucson, AZ,
Accepted constructive criticism from coaches and teammates to improve skills.
Studied competitors to understand different strategies and gain important advantages.
Identified personal strengths and weaknesses and adjusted techniques to enhance performance.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Assisted with purchases, locating items and signing up for rewards programs.
Trained new team members in cash register operation, stock procedures and customer service.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Monitored sales events, added new merchandise and rang up purchases.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Scanned customer purchases, supporting transactions to streamline sales process.
Inspected items for damage and obtained replacements for customers.
Resolved issues with cash registers, card scanners and printers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers with account updates, new service additions and promotional offers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Promoted specific item options to drive sales and achieve add-on purchases.
Properly verified customer identification for alcohol or tobacco purchases.
Cashier, 10/2013 - 07/2015 Rush Enterprises – Twin Falls, ID,
Assisted with purchases, locating items and signing up for rewards programs.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Learned roles of other departments to provide coverage and keep store operational.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Assisted customers with account updates, new service additions and promotional offers.
Promoted specific item options to drive sales and achieve add-on purchases.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Trained new team members in cash register operation, stock procedures and customer service.
Resolved issues with cash registers, card scanners and printers.
Properly verified customer identification for alcohol or tobacco purchases.
Monitored sales events, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Scanned customer purchases, supporting transactions to streamline sales process.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Bachelor of Science: Police Science, Expected in - Albany State University - Albany, GA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
