LiveCareer-Resume

public safety resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Talented professional with exemplary skills in Customer Service and Patient Care. Effective multi-tasker fluent in Punjabi, Hindi, Urdu, and English. Partially fluent in Spanish and Gujurati. Able to work exceptionally under pressure while remaining composed and confident. Able to work with professionals of all backgrounds and enjoys engaging with people from all walks of life.

Skills
  • Store maintenance
  • Product organization
  • Communication
  • Leadership
  • Teamwork
  • Microsoft Office
  • Computer Skills
  • Answering Phone calls
  • Multilingual
  • Problem Solving
Education and Training
St. John's University Jamaica, NY Expected in Bachelor of Arts : Biology - GPA :
Rowan College At Burlington County Pemberton, NJ Expected in Bachelor of Arts : Nursing - GPA :
Rutgers, The State University of New Jersey New Brunswick, NJ Expected in Bachelor of Arts : Exercise Physiology - GPA :
Experience
Urban Outfitters - Public Safety
Honolulu, HI, 10/2017 - 05/2018
  • Supported positive relationships between community leaders and the general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Answered calls and complaints while providing community-oriented services to improve and enhance the quality of life community-wide.
  • Immediately reported fires, accidents, and other safety hazards.
  • Monitored access control systems, including CCTV systems for nefarious activities such as theft
  • Checked and secured building entrances.
  • Conduct security inspections of University facilities and areas, reporting conditions that present a hazard to the community
  • Access and use various computers and other equipment routinely.
  • Make daily phone calls to all buildings to ensure all systems are working properly
  • Answer any phone calls and notify supervisors
Chewy - Customer Associate
Ocala, FL, 07/2017 - 10/2017
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Located merchandise to help customers find specific items.
  • Escalated customer satisfaction ratings by offering valuable insights to customers needs and expectations.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Monitored customer activity to assist quickly and prevent theft.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Stocked, replenished and organized inventory, completing tasks faster than average associates.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Managed cash register operations using POS system including processing sales and returns.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Menards, Inc. - Customer Service Associate
Rhinelander, WI, 05/2017 - 07/2017
  • Educated customers on special pricing opportunities and company offerings.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Stocked, replenished and organized inventory, completing tasks faster than average associates.
  • Managed cash register operations using POS system including processing sales and returns.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Built customer loyalty by engaging with and identifying product needs of customers.
Dunkin' Donuts - Cashier
City, STATE, 06/2016 - 09/2016
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Upheld food safety standards at all times.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Monitored inventory and promptly reported items that needed to be reordered.
  • Cleaned work areas, equipment and utensils.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Verified compliance with all sanitation and safety requirements.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Performed minor maintenance and repairs on latte equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
Accomplishments
  • Dean's List, 4.0 GPA
  • President of American Red Cross Club
  • Won “Customer Service Associate of the Month” Award in June, 2017
Activities and Honors
  • Volunteered at Strive Physical Therapy
  • Organized and Volunteered in Multiple Blood Drives with American Red Cross

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Resume Overview

School Attended

  • St. John's University
  • Rowan College At Burlington County
  • Rutgers, The State University of New Jersey

Job Titles Held:

  • Public Safety
  • Customer Associate
  • Customer Service Associate
  • Cashier

Degrees

  • Bachelor of Arts
  • Bachelor of Arts
  • Bachelor of Arts

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