Psychiatric Technician resume example

• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Led Type team in delivery of Type project, resulting in Result.
• Resolved Type problems, improved operations and provided exceptional client support.
• Worked with Type customers to understand needs and provide Type service.
• Maintained excellent attendance record, consistently arriving to work on time.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Handled Number calls per Timeframe to address customer inquiries and concerns.
• Developed team communications and information for Type meetings.
• Drove operational improvements which resulted in savings and improved profit margins.
• Increased customer satisfaction by resolving Product or Service issues.
• 7 years of management experience
• Employee scheduling
• Cash handling/credit card transactions
• Leadership skills
• 7 years customer service
• Shipping and receiving inventory
• Security and loss preventions
• Ordering supplies
• Payroll management
• Leadership skills/multitasking
• Enforcement of rules,regulations, and company polices
• Day to day operations and cash reconciliation
• Conduct performance reviews
• Customer assistance and satisfaction
• Know business goals and how to achieve them
• Assign duties and help staff complete tasks
• Ensure customer satisfaction
• Supervison of the floor staff and employees
• Responsible for open and closing the theater as well as all cash handling and custodial responsibilities
• Knowledge of inventory processing as well as being trained in Excel and Microsoft Word

Oversaw day to day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.

• Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
• Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Assigned daily employee tasks and monitored activity and completion.
• Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
• Performed root cause analysis to determine quality issues and develop long-term solutions.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Collaborated with internal teams to streamline operations across materials handling, production and shipping.
• Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
• Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
• Analyzed equipment breakdowns using various troubleshooting methods.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
• Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
• Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
• Maintained safe working environment by observing safety procedures, policies and regulations.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained Number% injury rate during Number months of operation through advanced safety techniques.
• Cut spending by Number% through effective inventory management and supply sourcing.
• Reduced setup times by Number% for production lines by developing Type advanced methods, which saved $Amount annually.
• Completed Timeframe performance valuations to identify weakness and develop improvement strategies.
• Tracked daily production, inventory usage and any notable incidents on behalf of Job titles to support operational planning and strategic decision making.
• Repaired Type equipment to keep jobs moving smoothly, informing Type department of major machinery failures.
• Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
• Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
• Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
• Determined operational weak points and implemented corrective actions to resolve Type and Type concerns and facilitate Result.
• Educated Number Type employees on menu updates and procedural changes.
• Alerted customers to upcoming sales events and promotions.
• Trained new employees and delegated daily tasks and responsibilities.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
• Revitalized Type area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
• Cultivated professional working relationships with peers, Job titles and Job titles using various skills, including Skill and Skill.
• Mentored newly hired employees on Type equipment and Task and developed training manual for all Job titles to use for reference purposes.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
• Enforced company policies and regulations with employees.
• Created incentive programs and contests to support and award top performers.
• Coached team members in techniques necessary to complete job tasks.
• Oversaw talented team of Number Job titles by actively communicating project information, remedying issues and delivering positive feedback.
• Performed inventory management as well as processing all cash, and credit card transactions within the facility, and audited all cash drawers at shifts end to assure accuracy and compliance
• I also provide customer service for ticket sales as well as inventory
• Provided general clean-up,equipment, and facility maintenance