Psychiatric Technician resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Accommodating Mental Health Tech offering strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care. Compassionate Mental Health Tech with strong track record of implementing effective behavioral management programs. Sound knowledge of addiction symptomatology and diagnosed mental disorders. Handles tasks effectively and communicates with tact and discretion.

  • Patient Care
  • HIPAA Compliance
  • Crisis Intervention
  • Treatment Planning
  • Mental Illness Treatment
  • Therapeutic Exercise
  • ADLs Assistance
  • Emotional Support
  • Cognitive Behavior Therapy
  • Analytical skills
  • Multitasking abilities
  • First Aid/CPR
  • Reading comprehension
  • Detail-oriented
  • Clerical
  • Training & Development
  • Verbal and written communication
  • Customer service
  • Troubleshooting
  • Excellent work ethic
  • Teambuilding
  • Self-motivated professional
  • Microsoft Office
  • Collaboration
  • Interpersonal Communication
  • Cultural awareness
  • Flexible & Adaptable
  • Teamwork
  • Conflict resolution
  • Planning and Coordination
  • Written Communication
  • Relationship-Building
  • Organization and Time management
  • Compassion
Work History
06/2019 to Current Psychiatric Technician Mclaren Health Care | Lake Orion, MI,
  • Counseled and mentored clients on substance use and life choices.
  • Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
  • Charted on each patient daily.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Treated clients and families with respect and dignity.
  • Assisted and counseled 6 patients daily.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Developed team communications and information for meetings.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Conducted research, gathered information from multiple sources and presented results.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Resolved problems, improved operations and provided exceptional service.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Received and processed stock into inventory management system.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
09/2018 to 06/2019 Private Nanny Verizon | El Toro, CA,
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Organized different types of activities to enhance physical and intellectual development.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized and cleaned home after activities by picking up toys and Vacuuming for tidy home.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Played games, worked on puzzles, and read books to young children.
  • Totaled amount owed for services at end of session.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Studied and performed research on food allergies to provide higher level of care and oversight for individuals with such conditions.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
01/2015 to 01/2017 Shoe Sales Associate Macy's | City, STATE,
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
  • Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
  • Measured customers' feet to determine proper shoe size, using Brannock device.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Assisted customers by answering questions and fulfilling requests.
Expected in 06/2022 | Social Sciences Portland State University, Portland, OR GPA:
  • Continuing education in Social Science I am planning to get my masters after I get my Bachelors in Social work.
Expected in 04/2018 Associate of Arts | Psychology Portland Community College, Portland, OR GPA:
Expected in 07/2010 GED | Colton High School, Colton, OR GPA:
Additional Information
  • Currently during covid-19 I have learned how to adapt to any environment. My work at Albertina Kerr has taught me how to think on my feet in a moment’s notice. Also, in our recent natural disaster where we had to have providence Willamette fall combine their children with ours. I learned how to effectively work as a team when thrown together. It worked out so smoothly and beautifully two organizations working together to help their patience getting the best treatment possible. Keeping our community and kids safe I also have experience working with children with Covid-19, I have the experience of sitting with a child in isolation making sure they have all their basic needs met while making sure they get their therapeutic needs met. While it was a scary environment it was reliving to know that I could help provide a therapeutic and supportive environment when family could not visit. A. I am CPS trained (collaborative problem solving) B. I am OIS trained, I am trained to perform ESI emergency safety interventions on clients/ C. I am able to teach skills groups on may different subject like anxiety, anger and depression to age groups 5-17. D. Trained new employees on company customer service policies and service level standards. E. Exercises sound judgment in what a client needs in the moment and able to think on my feet. F. Years of experience working impatience setting 3 Albertina Kerr Essential Duties Ensures client’s personal safety. Consistently fulfills the duties of a mandatory abuse reporter. Responds to potential health concerns per agency policy. Obtains appropriate authorization for special procedures. Provides clients with basic needs: adequate food, clean clothing, and assistance in areas of hygiene when needed. Consults treatment plan to implement appropriate care for developmental needs. Teaches social skills and provides appropriate opportunities for socialization. Facilitates educational groups for clients. Facilitates therapeutic skills groups for clients. Conducts evaluations and assessments of clients. Responsible for filing documentation in client’s charts. Responsible for conducting safety checks of the clients. Responsible for laundering the linens.
  • CPR License
  • OIS training
  • Licensed Trauma in formed care -
  • Licensed CPS (Colabritive problem solving) -

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Resume Overview

School Attended

  • Portland State University
  • Portland Community College
  • Colton High School

Job Titles Held:

  • Psychiatric Technician
  • Private Nanny
  • Shoe Sales Associate


  • Associate of Arts
  • GED

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