psychiatric technician nai and trained naii resume example with 15 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Detail-oriented Registered Medical Assistant, Certified Nursing Assistant, and Behavioral Health Technician with successful healthcare experience. Very personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Communicates with medical professionals, patients and family to provide continuous top-quality care and education.

  • Medication Side Effect Knowledge
  • Patient Rapport
  • Psychiatric Evaluation
  • Mobility Support
  • Individual and Group Therapy
  • Mental Health Support
  • Medical Records Maintenance
  • Project Requirements
  • Creative Thinking
  • Vital Signs Documentation
  • Group Activities
  • Group Therapy
  • Nursing Assistance
  • Floor Assignments
  • Patient Assessments
  • Supporting Daily Living Needs
  • Direct Patient Care
  • Incident Reporting
  • Patient Health Information Access
  • Client Satisfaction
  • Patient Admission
  • Hygiene Support
  • Regulatory Compliance
  • Outbound Calls
  • Patient and Family Education
  • Activities of Daily Living (ADL) Assistance
  • Support Patients
  • Care Coordination
  • Build Work Skills
  • Lead Activities
  • HIPAA Requirements
Work History
Psychiatric Technician, NAI and Trained NAII , 04/2017 to Current
Dean HealthSpringfield, IL,
  • Treated clients and families with respect and dignity.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Counseled and mentored clients on substance use and life choices.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Charted on each patient daily.
  • Applied interventions with clients wanting to leave against medical advice (AMA).
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Behavioral Health Technician, 06/2006 to 09/2023
St. Dominic HospitalJackson, MS,
  • Facilitated on-site activities, support groups, and outings for clients.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Searched resident belongings prior to and during stays.
  • Taught clients how to complete basic household chores and prepare food.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Conducted client rounds to check on residents.
  • Performed client intake procedures according to internal standards for new admissions.
  • Prepared and submitted daily [Type] reports to management.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Registered Medical Assistant , 01/2015 to 04/2017
Atrium Health CabarrusCity, STATE,
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared and administered medications to alleviate patient symptoms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Verified patient insurance coverage and collected required co-payments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Measured patient spirometry.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
Emergency Room Technician, 09/2011 to 04/2017
Atrium Health CabarrusCity, STATE,
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Safely transported patients by wheelchair, stretcher, or bed to other units.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Assisted in preparation and maintenance of patient charts, documenting all care given.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Disinfected tools, equipment and surfaces between patients.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Completed necessary reports and documentation on time and to specifications.
  • Provided family members with general health education and tips for patient care.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Answered patient inquiries and provided information about healthcare services.
Unit Secretary and NAI and Trained NAII at CMC NE, 03/2008 to 09/2011
Company NameCity, State,

  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Input data into computer programs and filing systems.
  • Scanned and uploaded medical records into electronic medical records system.
  • Verified accuracy of patient information in medical records.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Followed up with medical staff regarding missing information in patient records.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
: , Expected in 11/2015 to Amt - ,
Certified Nursing Assistant: , Expected in 06/2006 to Cabarrus College of Health Sciences - Concord, NC
High School Diploma: , Expected in 05/2004 to A.L. Brown High School - Kannapolis, NC,

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Resume Overview

School Attended

  • Amt
  • Cabarrus College of Health Sciences
  • A.L. Brown High School

Job Titles Held:

  • Psychiatric Technician, NAI and Trained NAII
  • Behavioral Health Technician
  • Registered Medical Assistant
  • Emergency Room Technician
  • Unit Secretary and NAI and Trained NAII at CMC NE


  • Certified Nursing Assistant
  • High School Diploma

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