Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organization skills to any setting. Excited to begin new challenges with a successful team. Seeking role with increasing responsibility and room for advancement.

Skills
  • Bank deposits
  • Credit and cash transactions
  • Payment processing
  • Coin counting
  • Customer assistance
  • Cash drawer balancing
Experience
08/2020 to Current PSE Distribution Seasonal Clerk Hcl Technologies Ltd. | Faulkner, NJ,
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Assisted with payment processing and investigating variances in cash amounts.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Operated forklifts and other heavy equipment to move large items and containers.
  • Drove retail sales by promoting and selling stamps, envelopes and money orders.
  • Weighed parcels, calculating costs based on type, total weight, and final destination.
  • Placed mail into appropriate PO boxes.
  • Obtained signatures from recipients to release registered and special delivery parcels.
09/2019 to 03/2020 Assistant Manager Hyatt | Alpharetta, GA,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for my shift team.
  • Delegated daily tasks to team members to optimize group productivity.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Completed inventory audits to identify losses and project demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Counted daily funds with manual and machine-assisted methods.
  • Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
06/2019 to 09/2019 Customer Service Cashier (Temporary) Murphy USA | City, STATE,
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
11/2018 to 02/2019 Housekeeper Aide Edinburg Renaissance Hospital | City, STATE,
  • Exceeded company standards for cleanliness, sanitation and presentation.
  • Removed soiled linens from rooms, replacing with fresh towels, sheets and toiletries.
  • Added new soaps, shampoos and other amenities to each room.
  • Logged and documented cleaning activities and reported on issues.
  • Resolved guest issues with room quality and cleanliness to improve satisfaction and service.
  • Disposed of hazardous materials in appropriate containers.
  • Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education and Training
Expected in 05/2016 High School Diploma | Idea College Preparatory , Donna, TX, GPA:
Expected in | South Texas College, Mcallen, TX GPA:

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Resume Overview

School Attended

  • Idea College Preparatory
  • South Texas College

Job Titles Held:

  • PSE Distribution Seasonal Clerk
  • Assistant Manager
  • Customer Service Cashier (Temporary)
  • Housekeeper Aide

Degrees

  • High School Diploma
  • Some College (No Degree)

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