SEARCH

Programming Assistant & Special Projects Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
PROGRAMMING ASSISTANT & SPECIAL PROJECTS
Professional Summary

Diligent and meticulous professional who wears many hats to accomplish dynamic objectives. Dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Ready to apply 12+ years of experience to new professional challenges with growth-oriented organization.

Skills
  • PSL programming language proficiency
  • Familiar with VBA programming
  • Python & Web page programming novice
  • Problem Resolution
  • MS Excel, Word, Outlook, & Access proficiency, familiar with other Office Suite applications
  • Program installations, system upgrades, desktop support, & hardware knowledge
  • Operated large production Kodak Digimaster printers and Screen printers. As well as standard printers and copiers
  • Mailing industry software: Jetletter PSL, MailShop, MailDb, BCC Mail Manager
  • Other applications: VMWare, Remote Desktop Connection, Skeep VNC, & Cisco AnyConnect VPN, WebEx, Zoom, Mailchimp
  • Administrative support
  • 60+ WPM typing speed
  • Handling and sorting mail
  • Scouts BSA - Parental Involvement, Committee Fundraising Chair, Activity Planning
  • American Heritage Girls - Parental Involvement, Board Member - Troop Treasurer, Fundraising Coordinator, Activity Planning, Assistant Leader
Work History
Programming Assistant & Special Projects, 02/2008 to 04/2020
L & D Mail Masters – New Albany, IN

L & D Mail Masters, Inc. prepared mailings for many different industries including healthcare, insurance, banking, and marketing, among many others. As a liaison between departments (Data, IT, & Production), the job required highly skilled project management and versatility to finalize the mailings sent out. This included:

  • USPS in-house contact person for postal regulations and documentation processes. It was important to ensure the company was adhering to USPS mailing standards and thresholds.
  • Ensured that each mailing followed strict regulatory compliance. (SOC 2 Type II, HIPAA)
  • Many projects required a new process and/or updated services. Assisted department manager and programmer to develop these services and procedures, implemented and then trained co-workers to process.
  • Assisted IT System Administrator with many PC setups, networking, updates, and other IT related tasks.
  • Presorted and processed client data for mailing using BCC Mail Manager software.
  • Programmed variable letters for mass printing and mailing using JetLetter PSL software.
  • Created status grids & reports using advanced Excel spreadsheet functions.
  • Maintained and updated project and related documentation.
  • Co-workers generally looked to me for support and assistance when having issues with the sorters, PCs, Postal regulations, MS Office questions, or any other general issues.
Administrative Assistant, 06/2007 to 02/2008
AXA Advisors, LLC Via Kelly Services, Inc. – Louisville, KY
  • Provided relief for co-workers on vacation or at lunch.
  • Fielded Client Relations manager calls: took information given by client, researched their policies and forwarded results to Branch Operations Manager or other Financial Professional.
  • Trained co-workers to use BranchNet.
  • Troubleshot general computer questions when needed.
  • Gave tips for more efficient computer use to co-workers.
  • Assisted co-workers with various projects as needed.
  • Trained co-workers to use MS Outlook 2003.
  • Created a spreadsheet Allowables Predictor that is now being used nationwide within the company for predictions on how well branches Allowable Contributions will be at the end of the year.
  • Expanded the Allowables Predictor to predict monthly Allowable Contributions.
  • Self-trained to use WebStation, Client Assignment System, BranchNet and new features in MS Outlook 2003 using Quick Reference Cards, user manuals, and other general resources.
  • Setup Name Directory listing of Audix voicemail system. Also set up Audix system for Automated service with submenus, direct extension dialing & defaults to General Mailbox, and added, changed & removed subscribers.
  • Wrote Standard Operating Procedures for the previous Audix processes.
PO Coordinator, 09/2004 to 04/2006
ASUS Technology Services, Inc. – Louisville, KY
  • Ensured Channel repair orders were exchanged if they were not going to be repaired on time to be returned to the customer.
  • Rushed second (or more) time return orders with a shorter turn-around-time through the repair process or exchanged if not repairable in a timely manner.
  • Troubleshot administrative problems from the repair technicians and other co-workers on the Channel line.
  • Ordered office supplies, requested technical supplies for new technicians and replacement technical supplies for broken or worn out supplies the technicians had.
  • Wrote employee reviews for technicians' annual or 90-day reviews.
  • Approved time off for technicians on the Channel line.
  • Ran various reports and kept daily production logs up to date.
Office Assistant, 06/2001 to 09/2004
ELG Metals, Inc. – Louisville, KY
  • Maintained office supplies and other maintenance needs.
  • Data entry included: Inbound material, Voucher, and other general data entries.
  • Operated and troubleshot copier/fax/scanner/printer.
  • Shipped outbound material via truck, rail, or barge; as well as generalized shipping with UPS and FedEx.
  • Troubleshot problems: computer related and otherwise.
  • Planned and coordinated tickets for travel, customer appreciation, and reservations for the manager and traders within the company.
  • General office duties included filing, sorting mail, and weighed trucks in/ out.
  • Helped others and filled in where necessary, ran errands.
  • Other duties included operating a forklift, Bobcat, crane, truck and other heavy machinery.
Education
Associate of Applied Science: Computer Electronics Engineering Technology, 06/2008
ITT Technical Institute - Lousiville, KY
High School Diploma: 05/1997
Louisville Male High School - Louisville, KY
Accomplishments
  • Researched and developed in-house process for creating USPS Informed Delivery Campaigns for client offered service.
  • Researched and developed process for USPS ACS reporting and tracking. Provided programmer with needed information to create an in-house tracking website to provide client friendly reporting and billing for USPS ACS services.
  • Researched, tested, purchased, and implemented MailChimp email blast service internally.
  • Researched and developed process for mailing Priority Mail using IMpB and Mail.dat to track mailpieces. Provided programmer with needed information to create an in-house tracking website to provide client friendly reporting.
  • Researched and developed process for tracing Intelligent Mail Barcoded mailings through the USPS system. Provided programmer with needed information to create an in-house tracking website to provide client friendly reporting.
  • Maintained, updated, & wrote standard operating procedures for operator use on Blue Crest Vantage Sorters. Maintained USPS compliance and documentation. Managed software upgrades.
  • Employee of the Month June & October 2017 and additionally nominated 2 other times.
  • First Aid/CPR/AED certified & served on company's emergency response team December 2016- April 2020
  • BSA Scouter of the Year 2019 for BSA Girl's Troop.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • L & D Mail Masters
  • AXA Advisors, LLC Via Kelly Services, Inc.
  • ASUS Technology Services, Inc.
  • ELG Metals, Inc.

School Attended

  • ITT Technical Institute
  • Louisville Male High School

Job Titles Held:

  • Programming Assistant & Special Projects
  • Administrative Assistant
  • PO Coordinator
  • Office Assistant

Degrees

  • Associate of Applied Science : Computer Electronics Engineering Technology , 06/2008
    High School Diploma : 05/1997

Similar Resumes

View All
Special-Projects-Assistant-resume-sample

Special Projects Assistant

First 5 Madera County Family ResourceCenter

Madera, California