Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Highway Cost Accounting, Highway Contract
  • Management, Accounts Receivable, Public Health Documentation (PHDOC),
  • Payroll, Government Financial Systems, Lawson/Infor, Kronos
  • Operating environments: DOS, Windows, AS/400, Macintosh, Windows NT
  • Software/Languages: Alpha 4 and 5 databases, Dbase, DB2/400, Visual
  • Basic, Access, Excel, Word, PowerPoint, Lotus, HTML, RPG, COBOL, CL,
  • SQL, Java, PowerBuilder
Developed several internal tools to automate mundane tasks that were quickly adopted by other developers.
Programmer/Analyst, 04/2006 to Current
Sanmina SciRock Hill, SC,
  • Developed and maintained custom programs and reports using Cobol, Visual Studio, Excel, and SQL for Lawson/Infor and Kronos Collaborated with users to determine program requirements, designed programs, implemented changes, tested, and performed maintainance Supported Lawson/Infor and Kronos users by remote connection, phone or in person meetings, performed troubleshooting and solved problems Automated processes for distributing vendor files Wrote user and developer documentation Provided requested data for executive level customers Updated Lawson/Infor and Kronos security as requested Performed data analysis to provide requested information Utilized advanced Excel skills for data preparation.
Senior Computer Programmer, 05/2000 to 03/2006
Mantech International CorporationHines, IL,
  • Hired as a Computer Programmer and promoted to Senior Computer Programmer in 2004 Developed, maintained and tested financial application software programs using a variety of programming languages Project lead for the Highway Cost Accounting and Highway Contract Management projects Analyzed, designed, developed, implemented and supported an Accounts Receivable billing module in cooperation with two team members Provided phone and technical support for an 82 member client base Assisted the help desk support staff in solving critical customer issues Estimated hours to complete assigned tasks Wrote technical documents explaining all program changes and additions made, and testing procedures used Co-led a beginning Java course for 12 personnel Utilized RPG, Cobol, PowerBuilder, CL, SQL, HTML, DB2/400, Java, Access, Excel, Word and PowerPoint in AS/400, S/36, Windows and DOS operating systems.
Information Services Manager, 10/1992 to 05/2000
City Of Garland, TxRowlett, TX,
  • Hired as a Data Entry Operator, Promoted to Supervisor in 1994, and to Information Services Manager in 1996.
  • Trained, hired and evaluated Information Services support staff Developed and maintained departmental budget Worked directly with clients to understand their database requirements, designed specifications to meet requirements, and analyzed output Performed database design, maintenance and manipulation, form and report creation Installed, upgraded and supported computers and peripheral equipment Developed internal procedures to process information and produce output Assisted in setting up and maintaining a company-wide Windows NT network Received Outstanding Performance Award Utilized Alpha 4, Alpha 5, Dbase, PCAnywhere, Net Op, ProComm Plus, Lotus, Access, Excel, Word and PowerPoint in Windows, Windows NT, Macintosh and DOS operating systems.
Agent Assistant, 03/1989 to 05/1992
  • Developed and produced reports and prospect letters Implemented computerized filing system Assisted in writing insurance policies Updated customer database Utilized Dbase and Word in Windows and DOS operating systems.
Masters of Business Administration: Management, Expected in
- ,
Bachelor of Science: International Business, Expected in
- ,
International Business
Accounting & Western Europe emphasis Certified in Microcomputer Studies: , Expected in 1994
St. Cloud State University - St. Cloud, MN
AAS Degree: Computer Programming, Expected in 2000
St. Cloud Technical College - St. Cloud, MN
Computer Programming
Cobol I and II, RPG I, II and III, CL, Java, HTML, DB2/400, Visual Basic, Systems Analysis and Design, AS/400 Operations and Utilities, Programming Logic, and Data Communications: , Expected in
- ,
Accounting, Accounts Receivable, Accounts Receivable, Alpha 4, Alpha 5, AS/400, billing, budget, CL, Cobol I and II, COBOL, Computer Programmer, Contract Management, Contract Management, Cost Accounting, client, clients, customer service, data analysis, Data Communications, Data Entry, databases, database, database design, DB2/400, Dbase, decision-making, detail-oriented, Documentation, DOS, filing, Financial, Government, help desk support, HTML, insurance, Java, Kronos, Lawson, letters, Logic, Lotus, Macintosh, meetings, Access, Excel, PowerPoint, Windows, Windows NT, Word, network, operating systems, operating systems, developer, Payroll, PCAnywhere, personnel, policies, PowerBuilder, problem solving, processes, ProComm Plus, Programming, Project lead, Public Health, RPG I, RPG, Self-motivated, self-starter, Software development, SQL, Supervisor, Systems Analysis and Design, technical support, phone, troubleshooting, Utilities, Visual Basic, Visual Basic, Visual Studio, written communication skills

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School Attended

  • St. Cloud State University
  • St. Cloud Technical College

Job Titles Held:

  • Programmer/Analyst
  • Senior Computer Programmer
  • Information Services Manager
  • Agent Assistant


  • Masters of Business Administration
  • Bachelor of Science
  • Accounting & Western Europe emphasis Certified in Microcomputer Studies
  • AAS Degree
  • Cobol I and II, RPG I, II and III, CL, Java, HTML, DB2/400, Visual Basic, Systems Analysis and Design, AS/400 Operations and Utilities, Programming Logic, and Data Communications

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