Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Highway Cost Accounting, Highway Contract
Management, Accounts Receivable, Public Health Documentation (PHDOC),
Payroll, Government Financial Systems, Lawson/Infor, Kronos
Operating environments: DOS, Windows, AS/400, Macintosh, Windows NT
Software/Languages: Alpha 4 and 5 databases, Dbase, DB2/400, Visual
Basic, Access, Excel, Word, PowerPoint, Lotus, HTML, RPG, COBOL, CL,
SQL, Java, PowerBuilder
Accomplishments
Developed several internal tools to automate mundane tasks that were quickly adopted by other developers.
Experience
Programmer/Analyst, 04/2006 to Current Sanmina Sci – Rock Hill, SC,
Developed and maintained custom programs and reports using Cobol, Visual Studio, Excel, and SQL for Lawson/Infor and Kronos
Collaborated with users to determine program requirements, designed programs, implemented changes, tested, and performed maintainance
Supported Lawson/Infor and Kronos users by remote connection, phone or in person meetings, performed troubleshooting and solved problems
Automated processes for distributing vendor files
Wrote user and developer documentation
Provided requested data for executive level customers
Updated Lawson/Infor and Kronos security as requested
Performed data analysis to provide requested information
Utilized advanced Excel skills for data preparation.
Senior Computer Programmer, 05/2000 to 03/2006 Mantech International Corporation – Hines, IL,
Hired as a Computer Programmer and promoted to Senior Computer Programmer in 2004
Developed, maintained and tested financial application software programs
using a variety of programming languages
Project lead for the Highway Cost Accounting and Highway Contract Management
projects
Analyzed, designed, developed, implemented and supported an Accounts
Receivable billing module in cooperation with two team members
Provided phone and technical support for an 82 member client base
Assisted the help desk support staff in solving critical customer issues
Estimated hours to complete assigned tasks
Wrote technical documents explaining all program changes and additions
made, and testing procedures used
Co-led a beginning Java course for 12 personnel
Utilized RPG, Cobol, PowerBuilder, CL, SQL, HTML, DB2/400, Java, Access,
Excel, Word and PowerPoint in AS/400, S/36, Windows and DOS operating
systems.
Information Services Manager, 10/1992 to 05/2000 City Of Garland, Tx – Rowlett, TX,
Hired as a Data Entry Operator, Promoted to Supervisor in 1994, and to Information
Services Manager in 1996.
Trained, hired and evaluated Information Services support staff
Developed and maintained departmental budget
Worked directly with clients to understand their database requirements,
designed specifications to meet requirements, and analyzed output
Performed database design, maintenance and manipulation, form and
report creation
Installed, upgraded and supported computers and peripheral equipment
Developed internal procedures to process information and produce output
Assisted in setting up and maintaining a company-wide Windows NT network
Received Outstanding Performance Award
Utilized Alpha 4, Alpha 5, Dbase, PCAnywhere, Net Op, ProComm Plus,
Lotus, Access, Excel, Word and PowerPoint in Windows, Windows NT,
Macintosh and DOS operating systems.
Agent Assistant, 03/1989 to 05/1992 JOHN DEERE INSURANCE – City, STATE,
Developed and produced reports and prospect letters
Implemented computerized filing system
Assisted in writing insurance policies
Updated customer database
Utilized Dbase and Word in Windows and DOS operating systems.
Education
Masters of Business Administration: Management, Expected in - , GPA: Management
Bachelor of Science: International Business, Expected in - , GPA: International Business
Accounting & Western Europe emphasis
Certified in Microcomputer Studies: , Expected in 1994 St. Cloud State University - St. Cloud, MN GPA:
AAS Degree: Computer Programming, Expected in 2000 St. Cloud Technical College - St. Cloud, MN GPA: Computer Programming
Cobol I and II, RPG I, II and III, CL, Java, HTML, DB2/400,
Visual Basic, Systems Analysis and Design, AS/400 Operations
and Utilities, Programming Logic, and Data Communications: , Expected in - , GPA:
Skills
Accounting, Accounts Receivable, Accounts
Receivable, Alpha 4, Alpha 5, AS/400, billing, budget, CL, Cobol I and II, COBOL, Computer Programmer, Contract
Management, Contract Management, Cost Accounting, client, clients, customer service, data analysis, Data Communications, Data Entry, databases, database, database design, DB2/400, Dbase, decision-making, detail-oriented, Documentation, DOS, filing, Financial, Government, help desk support, HTML, insurance, Java, Kronos, Lawson, letters, Logic, Lotus, Macintosh, meetings, Access, Excel, PowerPoint, Windows, Windows NT, Word, network, operating
systems, operating systems, developer, Payroll, PCAnywhere, personnel, policies, PowerBuilder, problem
solving, processes, ProComm Plus, Programming, Project lead, Public Health, RPG I, RPG, Self-motivated, self-starter, Software development, SQL, Supervisor, Systems Analysis and Design, technical support, phone, troubleshooting, Utilities, Visual Basic, Visual
Basic, Visual Studio, written
communication skills
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School Attended
St. Cloud State University
St. Cloud Technical College
Job Titles Held:
Programmer/Analyst
Senior Computer Programmer
Information Services Manager
Agent Assistant
Degrees
Masters of Business Administration
Bachelor of Science
Accounting & Western Europe emphasis
Certified in Microcomputer Studies
AAS Degree
Cobol I and II, RPG I, II and III, CL, Java, HTML, DB2/400,
Visual Basic, Systems Analysis and Design, AS/400 Operations
and Utilities, Programming Logic, and Data Communications
