Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Multi-talented and seasoned professional consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Program Administration
  • Management and organizational skills,
  • Verbal and written communication skills
  • Ability to analyze situations accurately and effectively
  • Strong leadership
  • Managing programs
Work History
Program Administration Specialist/ADV Contractor, 08/2018 - Current
U.S.Department Of Commerce City, STATE,

The Bureau of Industry and Security and International Trade Administration (BIS) an infrastructure handling tens of thousands of requests for exclusion from the President's Section 232 steel and aluminum tariffs. Assist in developing and implementing administrative policies and procedures for assigned areas of responsibilities. Review, analyze, and interpret administrative directives and policies issued by the organization. Utilize knowledge of the organization’s resources, program objectives, and applicable regulations, guidelines, directives, principles, and practices as they relate to the Defense Industrial Base (DIB) Survey program. Reviews surveys assigned to parties automatically and manually for accuracy and linkages to other previously assigned requirements, as well as parties with newly created entities to determine if they are subject to existing enforcement screens.Developing formal reports and documents for use in supporting final determinations. Provides programmatic support to ensure that the agency achieves organizational goals in the timeliest and cost-effective manner. Provide survey compliance reviews, data analysis, and develop presentation slide decks to depict analysis conducted. Review foreign/domestic entities to ensure their authenticity, legitimacy, and location. Reports to Project Manager.

Long Term Substitute Teacher/Special Education , 08/2016 - 06/2018
Anne Arundel County Puplic Schools City, STATE,

Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities. Supervise student in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips. Tutor and assist children individually or in small groups to help master assignments and to reinforce learning concepts presented by teachers. Enforce administration policies and rules governing students. Discuss assigned duties with classroom teachers to coordinate instructional efforts. Provide disabled students with certain devices and supportive technology - assistance accessing facilities such as restrooms.Observe student' performance and record relevant data to assess progress. Prepare lesson outline and plans in assigned subject areas and submit outlines to teachers for review

Mental Health House Manager, 06/2012 - 12/2016
Langton Green Inc. City, STATE,

Act as liaison, advocate for consumer in support groups, self advocacy, vocational programming, transportation services, integrated community activities, recreation and learning independent living skills. Supportive communication with consumers, families, Division of Developmental Disabilities, Bureau of Guardianship Services, and other community organizations and agencies. Oversee all consumer medical, medication, and health issues to staff, agency nurses, doctor and families. Implement and follow-up on all support services recommendations.Monitor staff performance management, including evaluations and developmental plans.Develop formal reports and documents for case manager, analyze data to determine appropriate treatment plan for each individual. Supervise staff training and development through teaching, acting as a role model and guiding staff how to appropriately work with and interact with consumers, staff, families and guardians. Prepare legal documentations to support determinations to file in court for legal investigations of physical or sexual abuse and guardianship. Complete required documentation and data collection associated with the implementation of activities, tasks and interventions. Complete required clinical and administrative documentation required for each assigned shift. Initiates and maintain communication with supervisory staff to events on occurring on shifts. Attend and participate in service staff development meetings and training. Provides structure and supervision in support of the Individualized Treatment Plan.

Associate of Arts: Early Childhood Special Education, Expected in 06/1996
Roanoke-Chowan Community College - Ahoskie, NC
Bachelor of Science: Counseling Psychology, Expected in 05/2012
Sojourner-Douglass College - Baltimore, MD
Master of Science: Human Services, Expected in 05/2015
Sojourner-Douglass College - Baltimore, MD

Bureau of Industry and Security Gold Medal Award (November-2019)


1. Cyber Awareness Certification
2. Insider Threat Certification
3. Derivative Classification Certification
4. OPSEC Certification
5. PII Certification
6. Initial Security Orientation Certification

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School Attended

  • Roanoke-Chowan Community College
  • Sojourner-Douglass College
  • Sojourner-Douglass College

Job Titles Held:

  • Program Administration Specialist/ADV Contractor
  • Long Term Substitute Teacher/Special Education
  • Mental Health House Manager


  • Associate of Arts
  • Bachelor of Science
  • Master of Science

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