PROFESSIONAL SERVER highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. OVER 20 years experience serving dinner guests at an upscale steakhouse restaurant. Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Skills
Organized and efficient server
ServSafe certification
Quick problem solver
Thrives in fast-paced environment
Committed team player
Committed team player
Top-tier, full-service dining background
Guest relations professional
Up-selling capability
Work History
03/2000 to Current
PROFESSIONAL WAITER22 BOWENS WINE BAR AND GRILL – City, STATE,
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Set dining tables according to type of event and service standards.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Provided friendly and attentive service.
Resolved guest complaints quickly and efficiently.
Assisted co-workers whenever possible.
Education
Expected in 2013
Bachelor of Arts: Business Administration San Francisco State University - San Francisco, CA GPA:
Accomplishments
Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Selected to serve notable VIP guests for major private events.
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