professional ski patroller resume example

• Providing excellent customer service to all patients by knowledgeably answering questions over the phone and in person. Proactively solving problems and creating a welcoming environment.
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Check-in and check-out of patients
• Scheduling
• Managing supply and vaccine orders for the practice
• Obtaining patient information from new and established patients, and entering the insurance information and demographics into the data base sufficiently
• Checking insurance eligibility
• Communicating closely and professionally with providers about patient status, time frames, needs and questions as well as insurance problems
• Helping patients daily with refilling medications and questions for providers without compromising the work flow of the office
• Helping with minor procedures under the supervision of Dr. Kennedy
• Providing knowledge about insurance questions, coverage and billing
• Collecting copays, payments, creating payment plans and invoices
• Answering all phone calls, emails and portal communication for the office and taking care of concerns and problems in a timely matter
• Filling out medical forms for patients and aiding with any medical forms
• Sending medical records to other providers and hospitals for cont. care or medical procedures
• Filling requests of insurance companies for medical records
• Managing time frames of appointments to optimize work flow but allow efficient time for patients
• Helping uninsured patients with obtaining financial help through the Rural Health Network
• Working closely with local medical facilities and other providers

First Aid of any injury to guests or employees during summer

• First Aid of any injury to guests or employees during summer operations
• Assisting with severe injuries in the bike park
• Supply orders for Ski and Bike Patrol
• Communication and relations with Denver Health East Grand Community Clinic
• Safety Committee during summer and winter operations
• Patrol maintenance and full knowledge of all ski and bike patrol operations

• Assessed and maintained terrain to guarantee safe environment for guests
• Providing first aid to injured skiers as well as transporting injured guests to the base for further assessment or needed advanced medical attention
• Master patroller title because of successfully finishing all training and tasks over several years including OEC, OEC instructor, Avalanche certifications, training new patrollers, maintaining monthly medical training for critical injuries like Igel and AED, entering patient information into HIPPA compliant database, Accident investigations.
• Providing Denver Health Medical Clinic with efficient information of injured guests to expedite work flow for providers and nurses