professional services contract specialist resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Profile

Dynamic professional Property Manager who drives company growth through effective and innovative management of personnel strategies, property and special projects. Ability to analyze market trends and customer needs to develop highly effective and targeted marketing campaigns. Resourceful, forward-thinking, team players with strong interpersonal skills and an in-dept knowledge of LIHTC, HOPE VI and subsidized housing programs.

  • Exceptional oral and written communication skills
  • Detailed-oriented
  • Customer service-focused
  • Enthusiastic team player
  • Strong work ethic and self-motivation
  • Ability to understand debt structures, loan and partnership agreements
  • Budgeting skills
  • Tenant and eviction laws
  • Complex problem solving
  • CAM designation,C3_ and HCCP Certification
  • Proficiency in Microsoft Office Suite, PowerPoint, Yardi, Boston Post Onesite
Work History
01/2016 to Current
Asset Manager Aggreko Santa Fe Springs, CA,
  • Consult with potential investors to assess objectives and discuss optimal strategies.
  • Monitor and measure financial performance of Low-Income Housing Tax Credit (LIHYC)
  • Oversee portfolio of stabilized LIHTC Properties
  • Perform financial analysis
  • Work closely with general partners and property management
  • Review quarterly financial statements, annual statements and year-end financial audits for respective LIHYC partnerships
  • Identify properties with operational issues
  • Resolve issues through collaboration with general partners, property managers, lenders and governmental/regulator entities
  • Comply with reporting requirements of internal partners and other audiences
  • Evaluate required property management performances
01/2017 to 01/2018
REGIONAL PROPERTY MANAGER Edens & Avant Realty, Inc. Washington, DC,
  • Hired, trained, supervised, developed and terminated all on-site personnel
  • Maintained physical assets and maximize financial returns in accordance with owners' objectives and company procedure
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Responded to escalated resident concerns and issues and monitored resolution.
  • Analyzed and evaluated monthly and quarterly financial statements
  • Developed annual operating budgets, forecasts, sales and marketing plans
  • Ensured compliance with all Fair Housing and regulatory requirements
  • Communicated effectively with owner, residents and on-site associates
  • Ensured Supportive Services Program objectives were fulfilled by monitoring plans with t Managers and Resident Advocacy Directors
01/2014 to 01/2018
Regional Manager Caci International Inc. Pearl Harbor, HI,
  • Worked collaboratively with Regional Vice President and other key managers
  • Reviewed financial aspects of operations ( budgets, expenditures, cash flow variances, collections and appropriations
  • Designed and created marketing collateral for company executives and meetings
  • Prepared for audits and inspections by agencies and financial institutions
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends
  • Prepared reports, developed presentations, interpreted information and made recommendations to owners for status of properties
  • Addressed maintenance issues in timely manner to insure physical well-being and improvement of properties
  • Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
01/2010 to 01/2014
Property Manager City Club Apartments Chicago, IL,
  • Developed annual operating budgets, forecasts, sales and marketing plans
  • Analyzed and evaluated financial reports
  • Increased net operating income of properties
  • Prepared monthly and annual reports
  • Managed staff of diverse employees
  • Developed strategies to accomplish team performance goals
  • Coordinated leasing and marketed units
  • Supervised leasing consultants
  • Monitored compliance of Tax-Credit and Project Based Subsidy Regulations
  • Managed tenant relations and promoted a culture of satisfaction while streamlining services
01/2008 to 01/2010
Property Manager City Club Apartments Farmington Hills, MI,
  • Managed daily operations and logistics services for employee development programs
  • Developed, designed and coordinated strategic marketing and promotional materials
  • Monitored and organized advertising budget expenditures and forecasting
  • Verified sales and profitability of products and services with forecasting and strategic planning
  • Allocated marketing/promotional inventories to regional branches
01/2002 to 01/2006
Community Property Manager/Transitional Specialist Shelter Property Group City, STATE,
  • Managed operations of 117-Unit retirement community
  • Designed Employed Operations and Training Manual for newly- hired associates
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Completed site visits
  • Developed, reviewed and submitted property operating and capital budgets
  • Promoted from Transitional Specialist to Community Property Manager
Expected in
: MBA, Business, Marketing And Advertising
Strayer University - Washington, DC
Expected in
Bachelor of Arts: Mass Media Arts Communications
Clark Atlanta University - Atlanta, GA
Expected in
- ,
  • Certified Local Government Procurement Officer (CLGPO): Carolinas Association of Government Purchasing/ UNC School of Government, Chapel Hill, NC
  • Certified Compliance Administrator (CCA): American Contract Compliance Associate, Morgan State University, Baltimore, MD

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Resume Overview

School Attended

  • Strayer University
  • Clark Atlanta University

Job Titles Held:

  • Asset Manager
  • Regional Manager
  • Property Manager
  • Property Manager
  • Community Property Manager/Transitional Specialist


  • Bachelor of Arts

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