Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Analytical and enthusiastic-researcher; aspiring Background Investigator possessing a bachelor's in science and a associate in computer science. Possessing outstanding work ethics, able to maintain integrity and confidentiality. Computer savvy, motivated to learn, grow and excel in Verisign.

  • Excellent researcher, active listener, effective communicator, information gathering, information recording/filing, excellent telephone etiquette, excellent report writer, mental health, surveillance, attention to detail
  • Computer Skills : Operating Systems(Windows, Mac OS, Linux), Microsoft office, PowerPoint, Spreadsheets, Email, Internet, Databases, Zoom, Skype
  • Leadership Skills : Team player, approachable and trustworthy, case and personnel manager, confidential, problem-solver, dependable, decisive, integrity, self-awareness, critical thinker, focus, result oriented, learning agility, commitment, organized, ethical, honest, emotional intelligence, multi-tasking, confident and ability to go above and beyond
Work History
Professional Security Officer, 06/2018 to Current
Securitas Security Services Usa, Inc.Chippewa Falls, WI,
  • Establishing and maintaining organization's reputation by complying with legal requirements
  • Assessing ongoing risk factors and suggesting improvements to senior management
  • Assuming supervisory duties when necessary
  • Performing temperature screens of over 500 individuals during Covid-19 pandemic
  • Performing patrols and looking out for any irregularities in over 30 rooms per shift
  • Stopping violators from property and obtaining help by alerting Security Response Center via two way radio communication
  • Accessing risks levels and performing at least 10 patrols per shift to mitigate vulnerabilities
  • Reporting incidents such as security breaches, safety hazards, electrical and temperature malfunctions through organization's chain of command
  • Preventing losses by reporting irregularities and advising violators of company policies
  • Responding to medical emergencies, escalating events through two way radio communication, administering CPR and first aid to resuscitate individual while waiting for emergency medical respond to arrive
  • Responding to emergencies such as tornado and directing employees to safety as required
  • Responding to fire emergencies using fire extinguishers, securing perimeters, calling 911 when necessary and escalating incident through chain of command
  • Establishing professional conversations and good customer service
  • Identifying and skillfully handling behavioral changes and aggressive people using de-escalating techniques
  • Gathering information through investigating; planning follow-ups; logging and filing structural incident reports to successfully manage incidents
  • Handling over 50 calls from clients/employees daily
  • Issuing badges and escorting visitors, employees, vendors and contractors when necessary to designated locations and providing absolute customer service
  • Assisting over 100 vendors/contractors during building maintenance projects
Security Professional, 02/2015 to 06/2018
Allied Universal SecurityMonterey, CA,
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments
  • Assessed ongoing risk factors and suggested over 20 improvements to senior management
  • Recorded incident reports with detailed accounts of occurrences
  • Monitored property and investigated any areas of suspicion
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical respond to arrive
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Network Administrator, 01/2012 to 02/2015
Bel FuseWestborough, MA,
  • Conducted server updates including patches (OS, Applications, BIOS), firmware updates, etc
  • Conducted ongoing Microsoft O365 administration and management
  • Performed backups of level 2 resource for Desktop Support Technicians
  • Monitored firewalls, phishing emails, spam, and web filters
  • Addressed end-user help requests as necessary through ticketing system
  • Conducted periodic performance reports to head of Information technology
  • Managed backup systems for all servers, including file restores
  • Assisted with maintaining written documentation which defines upcoming infrastructural needs and/or requirements
  • Monitored load balance on servers and made recommendations accordingly
Associate of Science: Computer And Information Sciences, Expected in 2012
University of Yaounde I - Ngoa-ekele Yaounde,
Bachelor of Science: Accounting and Business Management, Expected in 2008
University of Yaounde II - Yaounde - SOA,
  • FEMA Leadership and Influence Course
  • Phenomenal Leadership Recognition
  • First Aid, CPR and AED safety Assistant
  • Professionalism and Ethics
  • Communication and Public Relation.
  • Cyber Security Awareness.
  • Securing Protected Data
  • Preventing Virus and Malware Outbreaks
  • Security +
  • Scrum Master

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School Attended

  • University of Yaounde I
  • University of Yaounde II

Job Titles Held:

  • Professional Security Officer
  • Security Professional
  • Network Administrator


  • Associate of Science
  • Bachelor of Science

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