professional security officer 1st watch resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Articulate driven to succeed. Strategic planning and client relationship management expert.

Experienced variables driven to improve business operations and maximize team performance. Offering 10-year background in Supervisory. Focused on continuous team development and bottom-line profitability.

  • Sales / Cashier Representative
  • Attention to detail
  • Tax strategy implementation
  • Valuations and estimations
  • Multi-state tax filing
  • Tax liability management
  • Individual returns preparation
  • Documentation filing
  • Coaching and mentoring
  • Spreadsheet development
03/2018 to Current Professional Security Officer 1st Watch Vca Antech, Inc. | Anderson, IN,
  • Assigned to locations within the Human Resources Administration center(s) of FJC Security Corporation and also in DHS / DEP (booth) sites
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Security officer leading / working 18 Security officers interacting 1,500 to 2,000 person(s) daily
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Filing payroll time sheets, disciplinary ups, incidents report, lost property vouchers
  • Logging all patrols, incidents report, fire watch observations, and emergency conditions.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Called police and fire departments during emergency situations, administering first aid and CPR until arrival.
  • Developed and implemented training methods to promote improved officer performance.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Communicated with team members and building management via radio, telephones, computers and proprietary equipment.
  • Trained in of metal detectors, portable, X-ray scanners
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Recorded required data for incident reports and files quickly and accurately.
  • Conduct communication using two way portable radios to communicate with other units and H.R.A Police Officers.
  • Interact with emotionally disturbed and other special needs person(s).
  • Coordinating with uniformed emergency services in case of client(s) suffering from various medical episodes
01/2017 to 03/2017 Client Service Specialist Performance Food Group | Ypsilanti, MI,
  • Processing client financial services electronically for preparers.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Perform clerical assignments on a daily basis for various client accounts.
  • Stored copies of completed returns and related documents according to compa100 Montgomery St. 10th Floor procedures and business regulations.
  • Meet and greet clients creating friendly, family oriented environment.
  • Applied federal and state government regulations to prepare accurate and compliant tax returns for clients in taxation.
  • Record, analyze and report the financial status of specific clients in a discreet manner.
  • Helped clients integrate new tax software with accounting software.
  • Collected detailed information and required paperwork from clients to complete tax returns.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Produced work papers and lead sheets, tax projects and payment estimations.
  • Liaised between clients and tax authorities such as IRS representatives.
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
  • Managed accuraccurate deliverables business transactions ledgers record on financial statements monthly, quarterly, and yearly statements such as tax returns, extensions and tax planning calculations.
  • Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
  • Analyzed information and assessed liabilities and deductions according to relevant tax code.
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
  • Corresponded with applicable tax departments regarding customer requirements and issues.
02/2001 to 11/2015 Building Maintenance Worker Self-Help International | City, STATE,
  • Fixed building systems and structural components using professional finishes.
  • Inspected electrical components to identify defects and hazards and to make necessary adjustments.
  • Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards.
  • Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
  • Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces.
  • Removed snow from ground during winter months to maintain clear and safe walkways and streets.
  • Maintained facility grounds by removing litter, mowing, trimming and treating grass areas.
  • Performed custodial duties to maintain facility interior by shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
08/2003 to 06/2004 McDonald's Fast Food Fast Food | City, STATE,
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned good attendance record and built reputation for being on time and ready to work.
to Kentucky Fried Chicken Fast Food | City, STATE,

• Front Counter Cashier, Fast Food Cashiers take food orders and process customer payments and Serve

  • Front Counter Help, Fast Food Counter Help is a support position with a variety of duties ( such as busgirl cleaning and maintenance)
  • Prep or Grill Cook ( chicken wings ( Wedges) fries
  • Assistant or Shift Manager.
  • Restaurant Manager Assistant helper
to Golden Krust Bakery Mr. Ricketts | City, STATE,

• Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.

08/2003 to 09/2005 Calvin Express Clothing Compa100 Montgomery St. 10th Floor Steve | City, STATE,

Assistance with inventory

08/2005 to 09/2007 Marshall's Department Store Ms. Lena | City, STATE,
  • Managed intercompa100 Montgomery St. 10th Floor material transfers across program repair facilities, and monitored through pick, inspect, pack and ship processes.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
  • Protected compa100 Montgomery St. 10th Floor brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
03/2007 to 09/2009 Cookies the Kids Department Store Mr. Eddie | City, STATE,

Counted cash in register drawer at beginning and end of shift
Assisted cashier team with resolving problems and maintaining efficiency
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Managed special actions such as returns processing and payment reversals for team members

Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review

Education and Training
Expected in to to | Financial Forensics And Fraud Investigation John Jay College of Criminal Justice of The City University of New York, New York, 100 Montgomery St. 10th Floor GPA:
Expected in 09/2008 to to Building Certificate | Trade And Industrial Teacher Education The School of Co-operation Technical Education:, Manhattan, 100 Montgomery St. 10th Floor, GPA:

Security: 100 Montgomery St. 10th FloorC Security Guard License, 100 Montgomery St. 10th FloorC 40 hours Deployment Training, Loss Prevention Officer Training

Computer: Proficiency in Microsoft, PowerPoint, Excel, speed sheet, and Microsoft Word

  • Competitive Analysis - Performed competitive analysis to make recommendations for future compa100 Montgomery St. 10th Floor growth.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures. Process Improvement - Created new departmental procedures manual. Assessed organizational training needs.
  • Protective Services - Applied safety procedures and policies as outlined in Department Safety Manual.

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Resume Overview

School Attended

  • John Jay College of Criminal Justice of The City University of New York
  • The School of Co-operation Technical Education:

Job Titles Held:

  • Professional Security Officer 1st Watch
  • Client Service Specialist
  • Building Maintenance Worker
  • McDonald's Fast Food
  • Kentucky Fried Chicken
  • Golden Krust Bakery
  • Calvin Express Clothing Compa100 Montgomery St. 10th Floor
  • Marshall's Department Store
  • Cookies the Kids Department Store


  • Some College (No Degree)
  • Building Certificate

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