professional resume writer certified career coach resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Director of Information Systems with over 20 years of experience in the Home Building Industry. Well versed in setting up company systems and processes, hiring and training staff across all department(s) for residential construction. I have a proven successful track record working collaboratively with stakeholders and company leadership. My foundation is very strong in developing viable solutions to present leadership for consideration and implementation. Talented at putting together strong cross functional teams especially during times of operational and procedural change. I am a dedicated manager and team player passionate about going the extra mile to certify every employee is the absolute best hire for each position. To ensure that the company is successful in meets their goals.

  • Society of Human Resource Managers Certified Professional
  • Advanced Management Strategies
  • Certified Career Coach & Career Mentoring
  • Employee Training & Coaching
  • Human Resources & Employment Law
  • Situational & Behavioral Interview techniques
  • Relationship Building
  • Expert Level Verbal and Written Communications Skills
  • Advanced Public Speaking Skills
  • Social Media Marketing, Web Design, & SEO
  • Research & Grant Writing
  • Experienced Staffing Agency Manager & Business Start-Up
  • Accomplished Sales Manager & Publisher
  • Performance Management
  • Benefits Administration
  • Maintain Compliance
  • Record Keeping
  • Policy Development
  • Employee Recognition
  • New Hire Orientation
  • Human Resource Management
  • Management & Team Meetings
Work History
02/2011 to Current
Professional Resume Writer/Certified Career Coach Goodwill Industries Of Central Texas Leander, TX,
  • Founded and operated Pro Resume Coach, LLC serving clients in Oregon and Alaska
  • Equipped Client's with job search skills, such as resume/cover letter writing, interview coaching, and updated job openings board to increase employment success
  • Assisted Clients in building successful job search strategies
  • Developed career and education plans based on individual needs
  • Boosted quality and quantity of enrolled Clients by using community outreach face to face, online and Social Medial Marketing programs to enhance regional awareness of program offerings
  • Provided individualized counseling approaches based on socioeconomic status and cultural background
  • Attended job fairs and Human Resource Directors to provide a wide range of information to prospective job seekers
  • Devised and oversaw job fairs and career events
  • Kept detailed records of individual histories, scores, and documents
  • Maintained modern and technologically-savvy direction for operations including various online meeting software like Zoom, Go to Meeting, and others
  • Maintained case files and documented actions
  • Worked with team to continuously improve career and placement opportunities for clients
  • Established and oversaw clear guidelines about procedures and success metrics
  • Maintained knowledge of themarket and diverse career opportunities
  • Administered tests, including drug, aptitude, and personality assessments
07/2017 to 07/2018
Staffing Branch Manager Culp, Inc. Burlington, NC,
  • Took company from -$5,000.00 month to $87,000.00 monthly revenue in first six months as Human Resources Director
  • Trained junior recruiters in interviewing, recruiting, and onboarding strategies
  • Interviewed, screened, hired staffing employees, trained and managed branch staff members
  • Networked at corporate events to find experienced candidates to fill Client roles
  • Promptly corresponded with all applicants and coordinated and conducted interviews
  • Developed and managed applicant pipeline for entry-level and experienced candidates
  • Responsible for all sales and brought on an average of 10 new staffing clients per month
  • Conducted cold calling, potential client visits, submitted sales proposals and onboarded new clients
  • Led creation of recruiting plans for all open positions
  • Followed up with candidates about decisions
  • Used Boolean searches to develop applicant portfolios for expected openings
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics, and other variables
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Handled all immigration-related issues for each business unit
  • Partnered with local organizations and universities for engagement and interest in jobs offered in their community
  • Utilized social media platforms, content creation, and graphic design to attract qualified candidates and new clients
03/2001 to 02/2010
Human Resources Manager AEC City, STATE,
  • Assisted diversity recruiter in complying with all corporate policies
  • Promptly corresponded with all applicants and coordinated and conducted interviews
  • Scheduled and oversaw HIPAA and OSHA training for new employees
  • Coordinated incoming job requisitions and applications
  • Converted team member status from temporary to permanent
  • Referred candidate resumes to department managers for evaluation and submission
  • Explained all human resources policies, procedures, laws, standards, and regulations to each team member
  • Administered tests, questionnaires, and skill evaluations
  • Wrote and mailed acceptance letters
  • Reached out to qualified referral candidates to obtain applications
Expected in 06/2011 to to
Bachelor of Science: Technical Mgmt. W/Computer Information System
DeVry University - Houston,

Society for Human Resource Managers - SHRM-CP

Coach U. University - Certified Career Coach


New Anchor, Producer, & Live Reporter - KXTV Sacramento, KIMO - Alaska Statewide News, KTVA - Anchorage

"Best Breaking News" award in Broadcast Journalism

Advertising Director - Alaska Inc. Magazine

Top Sales Person - Anchorage Journal of Commerce Business Newspaper

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Resume Overview

School Attended

  • DeVry University

Job Titles Held:

  • Professional Resume Writer/Certified Career Coach
  • Staffing Branch Manager
  • Human Resources Manager


  • Bachelor of Science

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