Professional Pet/Show Groomer Resume Example
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PROFESSIONAL PET/SHOW GROOMER
Professional Summary
Accomplished Professional Pet Stylist offering superb grooming expertise gained throughout 14+ years of successful training andcontributions. Motivating leader with history of building and managing grooming salon teams. Proficient and organized with unique ability to relate to diverse clients and close high-dollar sales. Strong relationship builder works well with stakeholders and corporate teams.
Key Skills
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Experience
Professional Pet/Show Groomer | 10/2017 to 06/2020
Petco - Grand Forks , ND
Petco - Grand Forks , ND
- Offered exceptional service to every customer as well as top-notch care to each pet.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Consulted with pet owners regarding grooming instruction, up selling grooming packages, pricing, discussing out times, and solving client complaints.
- Highly trained handling the extra challenging/aggressive, puppies, senior, and disability pets.
- Completed 5-10 AKC breed standard show and domestic pet haircuts
- Hand eye coordination at all times to Preformed hand stripping and scissoring.
- Haircuts on rescue pets that were in extremely bad health condition multiple times a week.
- Assisted bathing staff with nail clipping, nail grinding, ear hair plucking, ear cleaning, combing out mats, bathing, anal expression, force drying, fluff drying, oiling, banding and wrapping hair especially during high-volume periods, including holidays.
- Used a wide variety of sprays, special leave-in oils, and show products.
- Travel to show events.
- Optimized team performance by training new employees on company policy and bathing procedures, Inputting customer information by using Atlantis software and Handled payment processing duties and provided customers with receipts and proper bills and change.
- Input grooming instructions, groom prices, checked in and out pets, scheduled appointments using Atlantis Software.
Professional Pet Stylist | 05/2017 to 10/2017
Petco - Greece , NY
Petco - Greece , NY
- Met with pet owners, explained grooming instructions and care services
- Completed all services in a timely and efficient manner
- Bathed and groomed mandatory 10 pets
- Groomed pets according to AKC standard breed cuts
- Dyed pet hair
- Painted nails
- Nail clipping, Nail grinding, plucking and cleaning ears, fluff and force drying, dematting drop, curly, rough coat breeds
- Supported each team employee by keeping all areas clean, neat and properly sanitized.
- Calculated payments by keeping accurate handwritten daily log detailing groom instructions.
- Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, shot records and owner contact details.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Grooming Salon Manager | 04/2009 to 05/2017
Roveroaks Pet Resort - City , STATE
Roveroaks Pet Resort - City , STATE
- Offered exceptional service to every customer as well as top-notch care to each pet.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Consulted with pet owners regarding grooming instruction, up selling grooming packages, pricing, discussing out times, and solving client complaints.
- Highly trained handling the extra challenging/aggressive, puppies, senior, and disability pets.
- Completed 5-10 AKC breed standard show and domestic pet haircuts
- Hand eye coordination at all times to Preformed hand stripping and scissoring.
- Haircuts on rescue pets that were in extremely bad health condition multiple times a week.
- Assisted bathing staff with nail clipping, nail grinding, ear hair plucking, ear cleaning, combing out mats, bathing, anal expression, force drying, fluff drying, oiling, banding and wrapping hair especially during high-volume periods, including holidays.
- Hired and terminated grooming employees.
- Followed and enforced company policies and procedures to maintain a safe and efficient work place.
- Managed and ordered grooming salon inventory.
- Created and maintained weekly work schedules.
- Used a wide variety of sprays, special leave-in oils, and show products.
- Travel to show events.
- Optimized team performance by training new employees on company policy and bathing procedures, Inputting customer information by using Atlantis software and Handled payment processing duties and provided customers with receipts and proper bills and change.
- Input grooming instructions, groom prices, checked in and out pets, scheduled appointments using Atlantis Software.
Education and Training
Petsmart Grooming Academy - City
Certified Pet Stylist
Dog Grooming, 2007
National Dog Groomer Association of America - City
NDGAA Breed Certified
Certification in Bichon Frise, 04/2015
National Dog Groomer Association of America - City
NDGAA Breed Certified
Certification in Standard Poodles, 07/2018
Certified Master Carol Fellbaun - City
Certified Master Groomer
Certified Master Groomer Training
Certified Master Carol F Bichon Frise "Donald" Won best of breed 2018 Westminster Kennel Club Dog Show
Certified Master Betty Brown - City
Certified Master Groomer
Certified Master Groomer Training, 02/2019
AWARDS
- 2019 BEST OF VARIETY AND BEST IN SHOW WITH STARDARD POODLE
- 2019 COMPETITVE GROOMING BEST FIRST TIMER
- 2015 1ST PLACE IN BICHON FRIES COMPETITVE GROOMING
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Resume Overview
School Attended
- Petsmart Grooming Academy
- National Dog Groomer Association of America
- Certified Master Carol Fellbaun
- Certified Master Betty Brown
Job Titles Held:
- Professional Pet/Show Groomer
- Professional Pet Stylist
- Grooming Salon Manager
Degrees
- Certified Pet Stylist
NDGAA Breed Certified
NDGAA Breed Certified
Certified Master Groomer
Certified Master Groomer
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