Organizational practitioner and professional life coach possessing in-depth knowledge of principles, methods and procedures in both for diagnosis and treatment of employee/client change. Responsible self-starter who communicates well and is dedicated to improving the well-being of clients.
Once placed, allow me to use and apply my research, knowledge, skill, and abilities gained from my academics, job, and personal experiences. Driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting. Team-oriented as a practitioner and life coach with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
SUMMARY OF SKILLS AND QUALIFICATIONS
Emotional Change Management
Leadership Development and Training
Successful private practice
Certified by the American Association of Christian Counselors and International Christian Coaching Association
Acceptance and Commitment Therapy
Listening, communicating, and implementing
Observing and analyzing
Won family of the year award from the PTO (Parent Teacher Organization for outstanding work and accomplishments, performed Christian spiritual counseling helping individual with emotional issues such as anger, fear, and anxiety, and developed and implemented policy and training for church leadership development program, which produced twenty-three new ministries from only five within three years.
Private Pratice Maple Heights, OhioProfessional Life Coach
Assess strengths and weakness of clients providing clients with an understanding self. Assessing strengths and weakness help clients understand their ability to push themselves harder toward their goals.
Coaching clients in stress management and financial management is first developing a meaningful, trusting, and loyal relationship. Once the relationship is accomplished, clients are able to address successfully the cause their stress and financial issues and find solutions to help them better cope.
Charted and recorded information in client files.
Effectively managed time and caseloads based on my number of sessions per week.
Efficiently gathered information from families and social services agencies to inform development of coaching treatment plans.
Documented clients information including service plans, treatment reports and progress notes.
Provided resources such as outreach, advocacy and rehabilitative services for clients if necessary.
Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral solutions.
Teach clients management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Organized treatment projects that focused on problem solving skills and creative thinking.
Referred clients to other programs and community agencies to enhance treatment processes.
Test clients for ADD or ADHD depending on client's initial screening and assessment.
All National Deliverance MinistriesMaple Heights, OhioPastoral Advisor
Sat on the Pastoral Board of Directors to help develop the church ministry.
Pastoral adviser for the direction and transition of change.
Ministry administrator to direct and transfer knowledge to ministry leaders.
Administrator of leadership development to train leaders.
Produced leadership development classes to enhance leadership.
Produced leadership development courses and curriculum for ministry leaders.
Took the ministry from 5 to 23 new ministries that functioned more efficiently and effectively, keeping up with the needs and growth of the ministry's congregation.
Purchased ministry equipment for the function of ministry and administrative needs.
Westfield Insurance CompanyOhioCustomer Service Representative
Duties remained the same after the acquisition of Karges & Associates to Westfield Insurance Company accept for the secretarial duties to the president.
Karges & Associates, IncOhioCustomer Service RepresentativeThe customer service representative position was all inclusive office duties.
President's personal secretary
Resolved client issues.
Maintained office internal and external procedures and practices.
Maintained clients' files.
Analyzed and prepared insurance policies and personnel office procedures.
Liaison between office personnel and external agents.
Production of verbal and written communications for internal and external agents.
Curator and producer of office materials.
Education and Training
University of PhoenixPhoenix, AZ, United StatesBachelor of Science: ManagementScience in Management
University of PhoenixPhoenix, AZ, United StatesMaster of Science: Social SciencesIndustrial Organizational Psychology
University of PhoenixPhoenix, AZ, United StatesBachelor of Science: ManagementBachelor of Science in Management