Licensed insurance professional with extensive experience in Professional Liability/Malpractice insurance. Seeks a position offering new challenges and opportunities for career growth and advancement.
Responsible for new and renewal business.
Utilized appropriate judgment in determining acceptability of risks.
Evaluated and monitored emerging issues or changes and recommended actions to manager so that guideline could be reassessed to accommodate the evolution of Orthodontic practice.
Monitored and insures adherence to underwriting disciplines which lead to successful audits every year.
Dedicated myself to working with members to service their coverage needs and answer fully their concerns and questions to achieve outstanding customer service and maintain a strong client base.
Exercised a teamwork approach to all work situations which help increase effectiveness of the departments workflow and high morale.
Maintained a high degree of accuracy.
Obtained requested information and resolves problems within scope of authority.
Software applications included: Microsoft Word, Excel, Access and web-enabled Oracle Insurance platform and Internet Explorer.
Produced appropriate endorsements.
Adjusted to multiple demands, shifting priorities, change and unexpected events for the betterment of the department.
Goal oriented and self motivated requiring minimal supervision.
Maintained a positive work attitude in light of varied work requirements to continue to contribute to the departments high morale and customer service.
Initiated a documentation of cancellations and the reasons why in order to keep management abreast of our competition.
Contributed suggestions to manager regarding wording of application questions which reduced time taken to obtain additional information and questions from insureds.
Coordinated and assisted the Vice President in arranging Focus Groups, Training Sessions, Mock Jury Trials and Video Conferencing.
Complied company information an related material to new and existing clients.
Documented accurate and detailed suggestions, opinions, likes and dislikes of clients and group participants.
Directed guests, routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Responsible for writing and recording checks for Focus Group participants.
Lettered in Student Training for Varsity Sports at Fordham University's Sports Medicine Department and achieved Head Student Trainer position.
Taught Tennis and Track & Field camp sponsored by the NCAA at Fordham University for underprivileged children for 4 years.
Licensed in Property and Casualty in the State of Missouri.
Served two years on the American Association of Orthodontists Pension Plan Committee.
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