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professional dog groomer resume example with 15+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dependable employee skillful in handling animals up to 25 pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well-versed in grooming, customer relations and shop management. Organized Canine Specialist with 20+ years of experience completing projects efficiently by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in all interactions.

Skills
  • Customer Service
  • Customer retention
  • Time management
  • Data Entry
  • Scheduling
  • Recordkeeping
  • Research
  • Team building
Work History
05/2016 to 12/2018 Professional Dog Groomer Klassy Klipp | City, STATE,
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Worked with more than 5+ animals each day to provide skilled bathing and grooming services.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Met with clients to discuss cut and style preferences prior to caring for animals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Submitted reports to owner to aid in business decision-making and planning.
  • Controlled costs by effectively negotiating with vendors, saving $600 on budget per month.
05/2007 to 09/2015 Head Master Groomer Self | City, STATE,
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Swept, mopped floors and emptied trash to reduce infection risk among people and animals.
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Met with clients to discuss cut and style preferences prior to caring for animals.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Worked with more than 6+ animals each day to provide skilled bathing and grooming services.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
07/2002 to 10/2007 Professional Dog Groomer Petco | City, STATE,
  • Worked with more than 7+ animals each day to provide skilled bathing and grooming services.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Developed client relationships through careful listening and effective question response, resulting in 65% repeat business.
Education
Expected in GED | Mesquite Academy, Mesquite, TX, GPA:
Accomplishments

Wildlife Rescue Volunteer.

Worked with SPCA

Former foster pet parent of mostly the top misunderstood breed of dogs including Pit Bulls and Rottweilers.

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Resume Overview

School Attended

  • Mesquite Academy

Job Titles Held:

  • Professional Dog Groomer
  • Head Master Groomer
  • Professional Dog Groomer

Degrees

  • GED

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