LiveCareer-Resume

professional caregiver resume example with 19+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 20+ years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Skills
  • Progress documentation
  • Patient care
  • Sales expertise
  • Product promotions
  • Cash register operation
  • Cash Handling
  • Point of sale knowledge
  • Administrative support
  • Data management
  • Data Entry
  • Excellent multi-tasking ability
  • Organizational skills
  • Sorting and labeling
  • Office management
  • Clerical support
  • Friendly nature
Work History
01/2005 to Current Professional Caregiver Phoenix Home Care And Hospice | Sikeston, MO,
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to [Job Title].
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Administered prescribed medications under direction of physician.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Provided patients with assistance in completing such tasks as [Task] and [Task], effectively reducing daily burden on family members.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
01/2002 to 02/2019 Office Manager Liberty University | Lynchburg, VA,
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Created and finalized contracts for services deals with customers.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Compared vendor prices to ensure optimal savings.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Handled all incoming business and client requests for information.
  • Received, screened and routed incoming calls.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Created reports and presentations.
02/2011 to 05/2013 Home Health Aide Plymouth Harbor On Sarasota Bay | Sarasota, FL,
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Administered medication as directed by physician.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Provided direct personal care and administrative services to clients.
  • Provided transportation, managing and scheduling appointments.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
12/2007 to 01/2009 Retail Sales Associate Cumberland Farms | Westborough, MA,
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Greeted customers entering store and promoted sales or special programs.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Assisted customers by answering questions and fulfilling requests.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Educated customers on promotions to enhance sales.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Answered customer questions regarding merchandise and pricing.
  • Prioritized helping customers over completing other routine tasks in store.
Education
Expected in 08/2018 Bachelor of Arts | General Studies Texas Southern University, Houston, TX GPA:
Expected in 12/2016 Associate of Arts | Counseling Houston Community College, Houston, TX GPA:

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Resume Overview

School Attended

  • Texas Southern University
  • Houston Community College

Job Titles Held:

  • Professional Caregiver
  • Office Manager
  • Home Health Aide
  • Retail Sales Associate

Degrees

  • Bachelor of Arts
  • Associate of Arts

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