Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Ambitious Production Manager with years of experience in different types of environments. Motivates employees to align performance with company objectives in fast-paced production environments. Superior competency in resource allocation, production scheduling and workflow management.

  • New Process Development
  • Inventory Control Programs
  • New Product Development
  • Product Standards Establishment
  • Verbal and Written Communication
  • Production Problem Resolution
  • Administrative Staff Collaboration
  • Staffing Requirement Determination
  • Production Schedule Review
  • Critical Thinking
  • Product Planning
  • Processing Operations Review
  • Time Management
  • Process Planning
  • Production Reports Maintenance
  • Decision Making
  • Resource Management
  • Operating Budgets
  • Employee Performance Reviews
  • Plant Maintenance
  • Equipment Installation
  • Mechanical Maintenance
  • Equipment Maintenance
  • Team Management
  • Preventive Maintenance Programs
  • Team Training
  • Corrective Maintenance
  • Maintenance Inspections
  • OSHA Regulations
  • Forklift Operation
  • Operational Efficiency
  • Equipment Operation
  • Microsoft Word, Excell, and Office
Work History
Production Operations Manager, 07/2017 to Current
CenveoClackamas, OR,
  • Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability.
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Managed product quality to guarantee compliance with quality policies, procedures and systems.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Resolved issues quickly to maintain productivity goals.
  • Supervised 50+ staff by boosting performance and training on efficiency and productivity protocols.
  • Implemented process and program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Developed and implemented cost controls and other expense reduction measures.
  • Assigned appropriate manufacturing supervisor, assembler and operator duties.
  • Oversaw repair and maintenance staff caring for equipment, buildings and grounds.
  • Addressed personnel issues and scheduling conflicts promptly.
  • Directed improvements in safety, product quality, service and cost efficiency.
  • Maintained and communicated daily productivity and shipment reports for all departments.
  • Maintained up-to-date knowledge and information about technology and plant management best practices.
  • Contributed to company growth by delivering quality customer service to foster growth and retention.
  • Standardized production procedures, job roles and quality assurance guidelines.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Delivered operating plans and growth objectives.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Met aggressive production and safety goals while minimizing equipment downtime.
  • Applied lean practices to balance workflow and eliminate unnecessary steps.
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Drove daily production activities with effective communication and leadership.
  • Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability.
  • Managed documentation of and training on production procedures and work instructions.
  • Established position requirements, schedules and production team processes.
Cleaning Specialist, 01/2013 to 01/2015
Wingfoot ServicesDurham, NC,
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Handled equipment, chemicals and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Supervised supplies in inventory and submitted reorder requests.
Store Manager, 06/2009 to 12/2012
National Coatings & SuppliesOxnard, CA,
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Forklift Operator, 04/2007 to 04/2009
Old Dominion Freight Line IncCity, State,
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Worked in team environment to maintain high levels of productivity.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Packed items into appropriate containers for shipment.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely in congested and confined areas.
  • Changed out forklift batteries and connected batteries to battery charger.
High School Diploma: , Expected in 05/2007
William Blount High School - Maryville, TN

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School Attended

  • William Blount High School

Job Titles Held:

  • Production Operations Manager
  • Cleaning Specialist
  • Store Manager
  • Forklift Operator


  • High School Diploma

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