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Production and Operations Manager Resume Example

Resume Score: 80%

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PRODUCTION AND OPERATIONS MANAGER
Professional Summary

Accomplished management professional with 15 years of career progression in operations management. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and technical innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator with Spanish fluency and well-versed in employee, vendor and partner relations.

Work History
Production and Operations Manager, 02/2017 to CurrentRain Bird Corporation - Tucson, AZ
  • Business: manufacturing of Irrigation systems (Transfer and implementation project of first fully automated High-Speed assembly production line in USA.)
  • Direct Reports: four electromechanical engineers, two production supervisors, nine electromechanical technicians, three quality technicians and forty direct labor machine operators
  • Responsibility: turn operation profitable reducing cost and improving output and efficiency
  • Provide overall leadership, management and administration for all functions supporting day-to-day assembly, engineering, quality, maintenance, warehouse and packaging operations
  • Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays
  • Provided technical guidance, peer review, training and mentor ship to engineers and technicians engaged in upgrading and designing automated assembly equipment
  • Managed capital funding requests of up to $1 million from project approval to project closeout
  • Addressed personnel issues and scheduling conflicts promptly
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
  • Accomplishments
  • Added two additional production shifts on first year of operations
  • Boosted productivity by 33% through direction, preparation and implementation of technical training programs and Lean manufacturing Principles
  • Reduced direct labor headcount by 40% by second year of operations
  • Turned operation profitable implementing cost-saving initiatives that addressed long-standing equipment problems (1.5 Million in annual savings)
Director of Operations, 10/2008 to 01/2016Charles E. Gillman Co. - Rio Rico, AZ
  • Business: Assembly of Military electrical and RF wire harnesses
  • Direct Reports: Manufacturing, Engineering, Human Resources, Customs, Customer Service, Quoting, purchasing, I.T. and indirectly sales and controller
  • Main Customers: General Dynamics, AM General, Leonardo DRS, Boeing
  • Responsibilities: Profit/loss outcomes for Arizona and Mexico plants supported by 400 employees
  • Develop and modernized manufacturing operation systems to improve on-time delivery, quality, productivity and ensuring proper management of resources is conducted
  • Chaired weekly meetings with company CEO to identify opportunities for improvement, establish milestones and tailor products to individual markets
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Increased sales by establishing goals, overseeing performance and reducing quoting cycle-time
  • Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration
  • Applied lean principles and performed Kaizen events to improve workflow, quality and reduce waste
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
  • Reduced budgetary expenditures by effectively negotiating supplier contracts for more advantageous terms
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Implemented quality improvement changes to minimize product defect rates
  • Accomplishments
  • Increased Labor efficiency by 35% and reduced sales backlog by 85% performing Kaizen, eliminating bottlenecks, improving inventory accuracy and improving manufacturing cell layouts
  • Designed and developed quoting database to reduce quote preparation time by 50%
  • Reduced inventory cycle counting activities by 30% by successfully negotiating Supplier Managed Inventory Programs
General Manager Mexico, 06/2003 to 10/2008Southern Steel And Wire Co. - Monterrey / Irapuato, Mexico
  • Business: Manufacture of wire shelving, wire baskets and commercial shelving for home and commercial appliances
  • Direct Reports: Plant Managers, Human resources managers, purchasing, customer service and indirectly MX sales and MX Controller
  • Main Customers: Whirlpool, LG and Electrolux
  • Responsibilities: Monterrey and Irapuato plants profit and loss outcomes supported by 400 union employees in Monterrey and 250 non-union employees at Irapuato Plant
  • Developed strong organizational structures with goal-oriented leaders promoting teamwork, high ethical standards and lean manufacturing principles
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams
  • Managed continuous improvement initiatives to drive gains in quality, flow and output
  • Directed improvements in safety, product quality, service and cost efficiency
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings
  • Monterrey and Irapuato Plants were on 24/7 schedule with just in time deliveries
  • Accomplishments
  • Reduced scrap by 50% in Zinc Plating area by establishing 6 sigma process controls
  • Monterrey plant turned profitable in second year
  • Promoted from General Manager Monterrey to General Manager Mexico and was given responsibility of Irapuato Plant
  • Start-up and managed Counterweight Plant (Third Plant)
Plant Manager, 07/1999 to 06/2003Moen Inc. - Nogales , Mexico
  • Moen plant start-up in Mexico
  • Direct Reports: Prod. Manager, QA Manager, HR Manager, Maintenance and Engineering Manager
  • Transfer and installation of production equipment
  • Provided overall leadership, management and administration for all functions supporting day-to-day assembly, molding and packaging operations
  • Coordinated Personnel planning, staffing and development of programs to support manufacturing plans
  • Implemented and developed personnel to initiate and implement Kaizen events and productivity improvements in all areas of manufacturing plant
  • Prepared Variable and Fixed cost budgets for assigned areas
  • Make to Order manufacturing environment
  • Accomplishments
  • Plant Start-up completed on-time with no delivery disruptions
  • Awarded Moen Presidents and Team Excellence Award
Education
MBA, Business Administration
Tecnologico De Monterrey - Monterrey N.L. Mexico
Bachelor of Science, Computer Systems Engineer
Tecnologico De Monterrey - Monterrey N.L. Mexico
  • Member of Student Federation.
Additional Training

Export Control of Equipment, Technology and Services
Lock Out Tag Out
Kaizen and Value Stream Mapping Workshop - TBM Consulting Group
Kaizen and Value Stream Mapping Workshop - Optiprise Consulting Group
Lead Assessor of ISO9000 Quality Systems
RCRA Hazardous Waste Training 40 CFR Sub C
DOT Hazardous Material 49 CFR 172.704
Managing Change

Performance Appraisals

First Aid

Skills
  • Multi -site Operations Management
  • Engineering/project management
  • P&L management / Budget development
  • Customer service
  • Human resources management
  • Staff training/development/Mentoring
  • Performance management
  • Lean Manufacturing / Kaizen Instructor
  • Warehouse and Inventory management
  • Safety and compliance
  • ISO and AS Quality Systems
  • Plant Start-up/Heavy Industrial equipment installation
  • Automation/PLC/Ladder Logic
  • Electro-Mechanical High Speed Assembly
  • Vision Systems/Sensor/Conveyors/Robotics
  • MS Office (incl. MS Access and MS Project)
  • Extensive experience with Mexican labor law
  • Experience with Mexican Unions
  • US and MX Import/Export Regulations experience
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Resume Overview

Companies Worked For:

  • Rain Bird Corporation
  • Charles E. Gillman Co.
  • Southern Steel And Wire Co.
  • Moen Inc.

School Attended

  • Tecnologico De Monterrey

Job Titles Held:

  • Production and Operations Manager
  • Director of Operations
  • General Manager Mexico
  • Plant Manager

Degrees

  • MBA , Business Administration
    Bachelor of Science , Computer Systems Engineer

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