Experienced product management professional well-versed in Agile and Scrum methodologies and principles of product development. Comfortable making key decisions for team and successful at developing product road maps and leading cross-functional software teams from prototype to release. Self-motivated, and always looking for opportunity to expand skill set. Detail-oriented, excels at learning product strategy and business development. Establishes clear objectives for team members and enforces deadlines to keep projects on track.
Stakeholder Relationship Management
As an IT Product Owner, I collaborate with clients from concept through final delivery of product or service and coordinate with systems partners to finalize designs and confirm requirements. Where applicable, I provide strategic and tactical advice on successful ways for using the available technology to achieve specific business goals. My responsibilities are related to:
As a Business analyst, I gathered and documented business and functional requirements, managed testing cycles, developed test plans, developed test cases, and implemented user acceptance testing with a focus on documenting defects and executing test cases. I conducted interviews with key business users to collect information on business processes and user requirements. I also developed a set of metrics derived from raw portfolio data to track improvements in departmental efficiency. I've worked as a Business Analyst on projects pertaining to the following:
I worked with the Integration team to address dealership setups and integrations with various third party vendors for DMS and CRM usage. I met with Operations managers on a weekly basis to discuss priorities and any issues that may have been occurring to report back to development so that everything could be addressed as necessary. Within development I planned and monitored new projects and their implementation. I gathered requirements and designed the new additions to the software from a front-end perspective and balanced them with the database requirements. I assisted in the launch of several new products and managed the monthly software release cycle utilized by the team. I worked closely with product owners and developers of our Partner company CDK (Formerly ADP Dealer Services) to develop and maintain integrated processes between the companies.
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