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Producer- UX Operations Resume Example

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PRODUCER- UX OPERATIONS
Professional Summary

Budding Project Manager, experienced educator, driven, challenge-seeker, always making the most of opportunities to learn/grow and make things happen for others.

.

Skills
  • Cross-functional collaboration
  • MS Office Suite, G Suite
  • Asana
  • Self-starter
  • Team Player
  • Work flow planning
  • Goal setting
  • Client relations
  • Results-oriented
Work History
Producer- UX Operations, 08/2019 to Current
ZILLOW GROUP – San Francisco, CA
  • UX Ops August 2019 - Present
  • Collaborated with cross-functional teams to tie loose ends and give support where it's needed
  • Regularly recruited real-estate agents for Zillow's Premier Agent product research using Vlookup
  • Created and edited customer transaction flow templates using Mural
  • Monitored ongoing design projects by collaborating with UX designers and other stakeholders, using Asana and G Suite
Project Manager, 06/2019 to 08/2019
SMASH RISING, KAPOR CENTER OF THE ARTS – OAKLAND, CA
  • Led a pod of SMASH Rising college students' 4-week summer internship at Zillow Group
  • Facilitated creation of prototypes for Trulia and Zillow's Premier Agent mobile application, using Agile Sprint process of design thinking
  • Monitored project process using scope management, time management and resource management techniques
  • Collaborated cross-functionally with Zillow employees to ensure transfer of knowledge and foster environment of growth and creativity
  • Met and exceeded SMASH Rising's goals and objectives for summer internship
  • Inspired team members by fostering positive environment and boosting employee confidence
  • Produced status reports for customers and senior management
  • Developed and monitored weekly project schedules
  • Monitored team progress and enforced deadlines
Substitute Teacher, 01/2017 to 01/2019
ANTIOCH UNIFIED SCHOOL DISTRICT / PITTSBURG UNIFIED SCHOOL DISTRICT / SWING EDUCATION / SAN LEANDRO UNIFIED SCHOOL DISTRICT/ASPIRE COLLEGE ACADEMY – OAKLAND, CA
  • Maintained effective classroom management strategies and applied advanced teaching capabilities in all subject areas
  • Preferred substitute teacher for several schools
  • Improved student response and performance
  • Assisted students of all ability levels develop life-long learning skills and good study habits
  • Developed relationships with students, family members and faculty to promote optimal student learning environments
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
1st Grade Teacher, 10/2017 to 06/2018
ANTIOCH UNIFIED SCHOOL DISTRICT, Jack London Elementary – Antioch, CA
  • Improved individual/overall student performance and parental satisfaction
  • Secured reading rewards coupons from Chipotle to promote reading for pleasure and fluency practice
  • Instructed up to 25 students individually and in groups by fostering class morale and engagement
  • Taught lessons encompassing skill-building activities in speaking, writing, reading and listening
  • Assessed student learning progress and comprehension with routine tests and standardized examinations
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication
Tutor, 09/2016 to 08/2017
JEI LEARNING CENTER – Dublin, CA
  • Tracked learning progress in order to identify opportunities to enhance tutoring methods and help students achieve goals
  • Applied effective learning strategies to improve students' study skills and retention
  • Worked with elementary and middle school students in math and reading comprehension
  • Collaborated with employer and parents to foster tutoring sessions appropriate for student's age, learning preference and learning style
Preschool Teacher /Head Preschool Teacher, 04/2010 to 06/2015
Ecole La Foret – LAUSANNE, Switzerland
  • Increased enrollment of more local French-speaking children
  • Provided developmentally stimulating environment through variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play
  • Helped French-speaking children adapt to class environment and learn English language
  • Partnered with parents to meet their children's needs and promote learning and development
  • Maintained accurate and complete student records as required by law, district policies, and administrative regulations
  • Planned and supervised class projects, field trips, and other experiential activities
Education
Bachelor of Science: Early Childhood Education, 2014
UNIVERSITY oF THE NATIONS - Lausanne, Switzerland
Certifications

LinkedIn Project Management Professional Certification Training (35 PDU) PMP Certification (Feb 2020)

Affiliations
  • Member, PMI San Francisco Bay Area Chapter, 2019 to Current
Skills
  • Cross-functional collaboration
  • MS Office Suite, G Suite
  • Asana
  • Self-starter
  • Team Player
  • Work flow planning
  • Goal setting
  • Client relations
  • Results-oriented
Work History
Producer- UX Operations, 08/2019 to Current
ZILLOW GROUP – San Francisco, CA
  • UX Ops August 2019 - Present
  • Collaborated with cross-functional teams to tie loose ends and give support where it's needed
  • Regularly recruited real-estate agents for Zillow's Premier Agent product research using Vlookup
  • Created and edited customer transaction flow templates using Mural
  • Monitored ongoing design projects by collaborating with UX designers and other stakeholders, using Asana and G Suite
Project Manager, 06/2019 to 08/2019
SMASH RISING, KAPOR CENTER OF THE ARTS – OAKLAND, CA
  • Led a pod of SMASH Rising college students' 4-week summer internship at Zillow Group
  • Facilitated creation of prototypes for Trulia and Zillow's Premier Agent mobile application, using Agile Sprint process of design thinking
  • Monitored project process using scope management, time management and resource management techniques
  • Collaborated cross-functionally with Zillow employees to ensure transfer of knowledge and foster environment of growth and creativity
  • Met and exceeded SMASH Rising's goals and objectives for summer internship
  • Inspired team members by fostering positive environment and boosting employee confidence
  • Produced status reports for customers and senior management
  • Developed and monitored weekly project schedules
  • Monitored team progress and enforced deadlines
Substitute Teacher, 01/2017 to 01/2019
ANTIOCH UNIFIED SCHOOL DISTRICT / PITTSBURG UNIFIED SCHOOL DISTRICT / SWING EDUCATION / SAN LEANDRO UNIFIED SCHOOL DISTRICT/ASPIRE COLLEGE ACADEMY – OAKLAND, CA
  • Maintained effective classroom management strategies and applied advanced teaching capabilities in all subject areas
  • Preferred substitute teacher for several schools
  • Improved student response and performance
  • Assisted students of all ability levels develop life-long learning skills and good study habits
  • Developed relationships with students, family members and faculty to promote optimal student learning environments
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
1st Grade Teacher, 10/2017 to 06/2018
ANTIOCH UNIFIED SCHOOL DISTRICT, Jack London Elementary – Antioch, CA
  • Improved individual/overall student performance and parental satisfaction
  • Secured reading rewards coupons from Chipotle to promote reading for pleasure and fluency practice
  • Instructed up to 25 students individually and in groups by fostering class morale and engagement
  • Taught lessons encompassing skill-building activities in speaking, writing, reading and listening
  • Assessed student learning progress and comprehension with routine tests and standardized examinations
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication
Tutor, 09/2016 to 08/2017
JEI LEARNING CENTER – Dublin, CA
  • Tracked learning progress in order to identify opportunities to enhance tutoring methods and help students achieve goals
  • Applied effective learning strategies to improve students' study skills and retention
  • Worked with elementary and middle school students in math and reading comprehension
  • Collaborated with employer and parents to foster tutoring sessions appropriate for student's age, learning preference and learning style
Preschool Teacher /Head Preschool Teacher, 04/2010 to 06/2015
Ecole La Foret – LAUSANNE, Switzerland
  • Increased enrollment of more local French-speaking children
  • Provided developmentally stimulating environment through variety of materials and resources for children to explore, manipulate and use both in learning activities and in imaginative play
  • Helped French-speaking children adapt to class environment and learn English language
  • Partnered with parents to meet their children's needs and promote learning and development
  • Maintained accurate and complete student records as required by law, district policies, and administrative regulations
  • Planned and supervised class projects, field trips, and other experiential activities
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Resume Overview

Companies Worked For:

  • ZILLOW GROUP
  • SMASH RISING, KAPOR CENTER OF THE ARTS
  • ANTIOCH UNIFIED SCHOOL DISTRICT / PITTSBURG UNIFIED SCHOOL DISTRICT / SWING EDUCATION / SAN LEANDRO UNIFIED SCHOOL DISTRICT/ASPIRE COLLEGE ACADEMY
  • ANTIOCH UNIFIED SCHOOL DISTRICT, Jack London Elementary
  • JEI LEARNING CENTER
  • Ecole La Foret

School Attended

  • UNIVERSITY oF THE NATIONS

Job Titles Held:

  • Producer- UX Operations
  • Project Manager
  • Substitute Teacher
  • 1st Grade Teacher
  • Tutor
  • Preschool Teacher /Head Preschool Teacher

Degrees

  • Bachelor of Science : Early Childhood Education , 2014

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