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Processor Resume Example

Resume Score: 100%

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PROCESSOR
Summary

To secure a position that will enable me to utilize my acquired skills and experience in working with customers from all backgrounds and assisting them with meeting all their financial goals through asking questions and listening to all their wants/needs.


Target Company: 


My ideal company is one which promotes career development, strong ethical values and is dedicated to its employees. The company would provide a fast-paced and challenging atmosphere with opportunity for growth and advancement.

Experience
Processor
November 2013 to Current
Nations Reliable Lending - Corpus Christi, TX
  • Develop knowledge of company products, policies and procedures, and underwriting requirements
  • Understand real estate appraisals, title reports, and real estate transactions
  • Analyze detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk
  • Work side by side with loan officer to understand each file to ensure an on time closing and to meet monthly goals
  • Perform miscellaneous duties as needed and required
Loan Officer
February 2011 to November 2013
Wells Fargo Bank - Corpus Christi, TX
  • Develop knowledge of company products, policies and procedures, and underwriting requirements
  • Understand real estate appraisals, title reports, and real estate transactions
  • Inform prospective and existing customers of WFHM programs, rates, policies, underwriting requirements, and loan procedures
  • Analyze detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk
  • Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in
  • Develop and maintain a high degree of visibility for WFHM in the marketplace
  • Perform miscellaneous duties as needed and required
Universal Banker
July 2010 to February 2011
Citibank - Austin, TX
  • Provides exceptional service delivery to our internal and external customers to resolve account service issues
  • Responds to customer inquiries promptly and effectively
  • Adheres to operational controls to ensure the safety and security of customer and bank assets
  • Basic account opening for existing customer when needed as
  • Resolve customer complaints/issues promptly and effectively
  • Supports sales/service activities within the branch by participating in seminars, micro-marketing events, promotional campaigns, product initiatives, etc.
  • Demonstrates positive, can-do attitude and customer first culture.
Teller
January 2010 to July 2010
Citibank - Austin, TX
  • Participates in daily sales activities and branch sales promotions to peak customer interest and refer customers to Personal Bankers
  • Proactively learns new and existing products through sales aid (features, benefits, fees, etc.)
  • Deepens client relationships by effectively referring bank products and services (POS key: Credit Offers)
  • Delivers outstanding customer service by executing financial transactions in accordance with bank policies and procedures
  • Maintains an acceptable difference and findings record Achieves referral and scorecard goals
  • Drives efforts in the branch to identify and implement service behaviors that improve the overall customer experience.
Education
High School Diploma : 5/2006Academy High School - Little River, TX
2008Texas Bible Institute - Columbus, TX
Skills

Resolve customer complaints, customer satisfaction, customer service, financial reviews, marketing, retail, sales, seminars and successful events

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Nations Reliable Lending
  • Wells Fargo Bank
  • Citibank

School Attended

  • Academy High School
  • Texas Bible Institute

Job Titles Held:

  • Processor
  • Loan Officer
  • Universal Banker
  • Teller

Degrees

  • High School Diploma : 5/2006
    2008

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