processing specialist resume example

• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Processed payments promptly for customers to exceed productivity standards.
• Scanned, priced and bagged customer groceries quickly to keep lines moving.
• Rotated and merchandised products at point-of-sale to improve impulse buy rate.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
• Inventoried stock and placed new orders to maintain supplies for expected demand.
• Verified customer age requirement for alcohol or tobacco purchases.
• Answered customer questions and provided store information.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Performed merchandising and signage updates during weekly and seasonal promotional changes.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
• Helped customers find specific products, answered questions and offered product advice.
• Trained new team members in cash register operation, stock procedures and customer services.
• Helped with purchases and signed customers up for rewards program.
• Learned roles of other departments to provide coverage and keep store operational.
• Prepared cash deposits and balanced store safe for opening and closing of business.
• Monitored checkout counters and self-checkout areas to assist with complex transactions.
• Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
• Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
• Screened applicants for hire and assisted with training individuals for cashier positions.
• Processed refunds for worn, damaged and broken merchandise.

Lead my to do their daily tasks. Ran cash register. Stocked. Costumer service

• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Processed payments promptly for customers to exceed productivity standards.
• Scanned, priced and bagged customer groceries quickly to keep lines moving.
• Rotated and merchandised products at point-of-sale to improve impulse buy rate.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
• Inventoried stock and placed new orders to maintain supplies for expected demand.
• Answered customer questions and provided store information.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Performed merchandising and signage updates during weekly and seasonal promotional changes.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Helped customers find specific products, answered questions and offered product advice.
• Trained new team members in cash register operation, stock procedures and customer services.
• Helped with purchases and signed customers up for rewards program.
• Learned roles of other departments to provide coverage and keep store operational.
• Prepared cash deposits and balanced store safe for opening and closing of business.
• Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
• Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.