processing manager resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
To secure a challenging position where I can effectively contribute my skills and education to enhance company growth.
Skills
- Microsoft Office
- Active listening
- Conflict resolution
- Organization and planning
- Multitasking
- Prioritizing
- Patience
- Time management
- Schedule coordination
- Typing
- Attention to detail
- Dependent
- Reliable
- Interpersonal communication
Education
University of Utah Salt Lake City, Expected in ā ā Bachelor of Science : Health Sciences - :
Salt Lake Community College Salt Lake City, UT Expected in ā ā Associate of Applied Science : - :
Work History
Cresco Labs - Processing Manager
Uxbridge, MA, 01/2011 - Current
Uxbridge, MA, 01/2011 - Current
- Provide customer support
- Oversee sorting and organizing of incoming / outgoing mail, parcels and freights
- Ensure employees appropriately package and prepare local and international cargo for dispatch by stamping and labeling them correctly
- Secure timelines, guidelines, and policies making sure they are met
- Attend to pick up drivers
- Follow up on cases including damaged / opened packages and letters.
- Microsoft Office, ShipperClipper, Quickbooks, Breezy and Paycom used daily.
- Work with HR to implement training and refresher courses
- Train new employees on their job duties
- Design orientation programs for new employees regarding the scope of their positions.
- Confirm and sign records of inventories in short supply, route schedules, employee schedules and cash receipts
- Process paperwork and maintain information files
- Load and unload mail, removing objects that can't be handled automatically
- Operate mail sorting system, clearing congestion and maintaining mail flow
- Keep workstations fully supplied
- Understand and follow safety protocols to avoid injuries and industrial accidents
- Separate and organize mail so they can be distributed
- Load mail into automatic equipment and sorting processes
- Collect sorted mail distributing it to appropriate bin for further processing
- Removing jams and notifying adjustments to keep equipment running smoothly
- Bundle, mark and rout mail by defined deadlines
Brown & Brown, Inc. - Front Desk Receptionist
Phoenix, AZ, 08/2019 - 06/2021
Phoenix, AZ, 08/2019 - 06/2021
- Greet and welcome all visitors who walk into the building in a friendly manner
- Deliver exceptional customer service as the face of the company
- Answer phone calls and direct them accordingly
- Schedule appointments and record them in company calendar
- Organize meetings and set reminders
- Maintain clean and presentable office area
- Restock break rooms when necessary
- Stay on top of emails
- Sort and maintain phone directory
- Daily use of Microsoft Outlook, Excel, and Word
- Notify company personnel of visitors and direct them to their destination
- Have guest sign Visitor's Book to keep track of all visitors that enter the building
- Monitor supplies and place orders when stock appears low
- Volunteer help in different departments when needed
- Receive packages and disperse them to correct employee
- Organize information in separate files to boost efficiency
- Create and correctly file Commercial Invoices
- Adhere to company policies and procedures
- Assist employees with their needs
Amphenol Alden Products Company - Key Account Specialist
Brockton, MA, 06/2015 - 08/2019
Brockton, MA, 06/2015 - 08/2019
- Allocate and wave orders to get them out in a timely manner
- HighJump, Accellos and clippershipper Software
- Handle all VAS and Export accounts with special instructions
- Communication with sales team to provide / receive shipping instructions for each account
- Identify issues promptly and notify sales team immediately to avoid chargebacks
- Locate missing inventory through Highjump software to avoid items being shorted on shipment orders
- Create Bill of Lading for pick ups
- Create Commercial Invoices
- Manually upload orders for LTL shipments once they have been picked up
- Sign and scan all paperwork records then file them in correct folders
- Route orders and schedule pick up dates
- Reach out to carriers to provide shipping dates, tracking numbers, and POD's to each account when requested
- Solve problems in a quick and friendly manner
- Provide customers with product prices, goods, and delivery dates
- Carefully handle raw materials (Dangerous goods and hazmat products labeled correctly.)
- Quickly pick, pack, and meter orders to get them out the door
- Build, wrap, and weigh pallets shipping LTL
- Replenish bins when they are low in product
- Record all information needed for each pallet leaving the warehouse
- Use pallet jacks to load and unload trucks when necessary
- Attention to detail for proper product instructions
- Maintain multiple sales accounts
- RF scanner used daily
White House Black Market - Sales Lead
Queenstown, MD, 05/2011 - 05/2015
Queenstown, MD, 05/2011 - 05/2015
- Provide excellent customer service
- Cash register
- Cash handling and payment transactions
- Supervising sales team
- Monitor inventory
- Maintain sales performance
- Sustain organized and presentable merchandise to drive continuous sales
- File all records of receipts
- Handle returns and exchanges
- Train and develop new sales team associates in product, techniques, and company procedures
- Organize shelves to keep store visual and engage customers
- Assist customers with products and sizing
- Basic computer skills
- Answer phone calls
- Stay on top of emails
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Resume Overview
School Attended
- University of Utah
- Salt Lake Community College
Job Titles Held:
- Processing Manager
- Front Desk Receptionist
- Key Account Specialist
- Sales Lead
Degrees
- Bachelor of Science
- Associate of Applied Science
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