processing manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Skills
Resolved issues quickly through meticulous research and quick decision making.
Highly trained in interpreting different business documentation, which includes credit reports, bank statements tax returns and paystubs.
Processing knowledge
Workflow requirements
Followed and ensured that all business processes met the required compliance.
MS Office
Experience
Processing Manager, 05/2009 - Current Cresco Labs – Leicester, MA,
Reviewed nonconforming products with QA managers to meet daily production
Reviewed and evaluated [Type] applications to approve, suspend or decline requests.
Collected and reviewed third-party reports, including Appraisals, credit report and title to support decisions.
Created and delivered submissions of Loan documents to Underwriting submission portals.
Analyzed capacity, credit, cash and collateral to determine loan approval, counteroffer or denial.
Assessed financial information to determine borrower's ability to make future payments.
Determined loan completeness and accuracy by thoroughly analyzing credit documents, including mortgage applications, income documents, appraisals and property valuations.
Calculated debt ratios through Calyx and Desktop Originator, Loan Prospector and GUS.
Requested additional information and documents from borrower to help determine loan risk
Resolved pre and post-closing issues relating to underwriting such as missing or incorrect documents and/or issues.
Communicated with all applicants and internal team members to discuss identified conditions needed for approval.
Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
Performed daily maintenance of loan applicant database.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Evaluated financial statements and contacted institutions and customers to clarify details.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Checked approvals against established bank and government lending standards.
Managed any conditions sent from underwriting departments.
Upheld compliance with privacy and security requirements, as well as federal statutes covering [Type] loans.
Maintained complete confidentiality of all submitted information according to release guidelines.
Filed completed packages quickly and efficiently.
Completed closing process by collaborating with attorneys, title companies and government clerks.
Complied applications and paperwork and double-checked for accuracy.
Determined realistic closing dates and scheduled proceedings.
Reviewed [Type] documents, identified problems and sought out resolutions to smooth title process.
Produced disclosures and disbursements for closings.
Responded to customer inquiries and researched answers to questions.
Collected, organized and logged paperwork from field to coordinate efficient closings.
Worked with third-party vendors to address and clear loan closing requirements.
Examined and verified information in loan application and closing documents.
Prepared and delivered loan documents to title and escrow teams.
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