processing manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Reliable and Focused Processing Manager known for successfully handling tasks in high-volume setting. Promotes teamwork and positive approach in the workplace. Known for a participative leadership style and thorough steel processing knowledge.
Skills
Customer follow-up is vital.
Provided exemplary coaching to all department employees, realizing a successful increase in successes, and team morale.
Microsoft Office proficiency.
Reliability is a high priority, in 42 years of employment have only missed 4 days of work. I take pride in my reliability.
Effective mediator, negotiator whether settling customer complaints or inter-employee relationship issues that may arise.
Experience
Processing Manager, 06/2015 to 01/2020 Cresco Labs – Worcester, MA,
Checked applicant credit, personal references and employment histories.
Monitored, evaluated and reviewed daily employee performance data and production targets for high-volume processing work.
Managed staff of 8 Customer Service Representatives.
Prioritized and Scheduled throughput of orders in steel pickling and slitting plant with total employee roster of over 100.
Was main point of contact to resolve customer quality, pricing and delivery issues.
Was back-up for the Plant Manager in his absence.
Established pricing on spot buy inquiries to maximize profitability.
Organized annual employee golf outing since 2014.
Production Supervisor, 05/2004 to 06/2015 Corteva, Inc. – Janesville, WI,
Managed and supervised daily activities of 92 team members to verify fulfillment of customer orders and adherence to general warehouse operations.
Managed payroll for the 92 production and maintenance employees.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Applied Lean Manufacturing and statistical (5S) strategies to discover and fix root cause issues negatively impacting production performance.
Assigned tasks to employees and monitored productivity, performance and task completion.
Developed and implemented significant process improvements to enhance department quality and throughput.
Maintained work environments safe and efficient at all times.
Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
General Manager , 01/2002 to 05/2004 Rush Enterprises – Lufkin, TX,
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Created excellent relationship building experiences to cultivate customer loyalty and retention.
Monitored store inventory levels and assessed cash and operations reports, implementing changes to bolster efficiency.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Staged merchandise and stocked sales floor to stimulate impulse sales.
Assisted customers daily by selecting merchandise, answering questions and quickly resolving concerns.
Area Supervisor - Operations, 07/1978 to 12/2001 LTV Steel Corporation – City, STATE,
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Met or exceeded target of 95% on-time customer shipments with motivational approach to team leadership.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Assigned individual work assignments and reviewed jobs to accomplish all tasks within expected parameters.
Established Labor/Management participation team approach which was successful in increasing line efficiency and dropping accidents to zero per quarter.
Planned and delegated work to meet planned project and production goals.
Applied Lean Manufacturing and Kaizen strategies to discover and fix root cause issues negatively impacting production performance.
Performed pre-shift checks of Production and mobile equipment to identify problems and remove affected equipment for repair.
Provided input for performance reviews and identified areas for additional improvement.
Managed and supervised daily activities of more than 135 team members to verify fulfillment of customer orders and adherence to general operations.
Education and Training
Bachelor of Science: Secondary Education, Expected in 06/1978 to Edinboro University of Pennsylvania - Edinboro, PA GPA:
Major in Secondary Ed. Social Studies
Dean's List Honoree Spring 1978
Lambda Chi Alpha fraternity Member - VP 1977, President 1978
Played Baseball and Soccer for 4 years, then was graduate assistant coach for both sports my last year.
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