Processing Manager Resume Example
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PROCESSING MANAGER
Summary
Multi-talented loan processing professional versed in customer service. Excellent communicator and decision-maker with a strong eye for detail and a proactive nature. Detail-oriented with 1 year of experience. Committed to accuracy and financial success.
Skills
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Experience
Processing Manager|Caliber Home Loans, Inc. - Shelby , MI|08/2020 - Current
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Checked approvals against established bank and government lending standards.
- Managed any conditions sent from underwriting departments.
- Created and completed loan submission packages.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Filed completed packages quickly and efficiently.
- Maintained complete confidentiality of all submitted information according to release guidelines.
- Developed and maintained relationships with local real estate agents.
- Submitted applications to credit analysts.
- Completed closing process by collaborating with attorneys, title companies and government clerks.
Working Supervisor|Cfcu - Cortland , NY|01/2000 - Current
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Taught cleaning procedures to housekeeping staff.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Commercial Cleaner|Petco - Santa Rosa , CA|01/1998 - Current
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Promoted building security, locking doors and checking electrical appliances for safety hazards.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Buffed tile floors using commercial floor buffers weekly to maintain polished appearance.
- Replenished supply of hand soap, paper towels, toilet paper and other consumables, alerting supervisor of low inventory levels.
- Maintained clear and safe workspace area to meet OSHA standards.
- Kept bathrooms in clean, functional condition, wiping glass surfaces, counters, walls and sinks, scrubbing stalls, cleaning toilets and tidying storage shelves.
Veterinary Assistant|Lyons Veterinary Clinic, 412 High St - City , STATE|01/2003 - 01/2004
- Efficiently assisted the veterinarians with many tasks including, Surgery procedures, office management, customer service, data entry, keeping track of inventory, scheduling, client education.
- Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
- Reviewed pet records from daily visits and appointments, entering all important data into system.
- Supervised waiting area, mopped floors, and rearranged magazines to maintain office.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 10 animals per day.
- Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
- Educated clients and public on animal health, treatment protocols and general procedures.
- Supervised inventory management and placed medication orders to ensure adequate supplies at all times.
- Provided assistance and support to owners during end-stage pet illnesses, delivering comfort, compassion and kind words.
Education and Training
PIMA Medical Institute|City|11/2003Associate of Science: Veterinary Technology
Lyons High School |City|05/2000High School Diploma
Campus Mortgage |CitySome College (No Degree): Mortgage Processing Bootcamp
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Resume Overview
School Attended
- PIMA Medical Institute
- Lyons High School
- Campus Mortgage
Job Titles Held:
- Processing Manager
- Working Supervisor
- Commercial Cleaner
- Veterinary Assistant
Degrees
- Associate of Science : Veterinary Technology
High School Diploma
Some College (No Degree) : Mortgage Processing Bootcamp
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